Higher Education

Human Resource Management, 6th Edition

  • Cynthia D. Fisher Bond University
  • Lyle F. Schoenfeldt Appalachian State University
  • James B. Shaw Bond University
  • ISBN-10: 0618527869  |  ISBN-13: 9780618527861
  • 848 Pages
  • Previous Editions: 2003, 1999
  • © 2006 | Published
  • College Bookstore Wholesale Price = $289.50



This authoritative text appeals to upper-level students, practicing managers, and HRM professionals who require a thorough grasp of the field's essential functional areas as well as emerging trends. Drawing on their extensive experience teaching abroad, the authors introduce international issues in the first chapter and provide ongoing discussion throughout the text. Instructors can discuss and revisit strategic HRM, ethics, utility (cost/benefit analysis), plus productivity and quality at any point.

Features and Benefits

  • Coverage of improving competitiveness is now embedded in the chronological organization of the text, allowing students to follow the progression of individuals into, through, and out of the organization.
  • Chapter-opening HR Perspectives are preliminary cases that introduce chapter concepts through real-world scenarios featuring Xilinx (Chapter 2), Dingo Doggie Bites (Chapter 7), United Airlines (Chapter 13), and Bonne Mare Group (Chapter 17).
  • Updated end-of-chapter exercises and cases challenge students to put concepts into action and to make decisions like those faced by today's human resource managers.

Table of Contents

Note: Each chapter begins with HR Challenge.
I. Overview and Introduction
1. An Introduction to Human Resource Management
The Critical Importance of Human Resources in the Twenty-First Century
Human Resource Management Definition and Functions
Recurring Themes in Human Resource Management
Current and Future Challenges to Human Resource Management
Jobs and Careers in Human Resource Management
A Different Point of View: Blow the Sucker Up
Ethical Perspective: How Organizations Encourage Ethical Behavior
II. Planning for Organizations, Jobs, and People
2. Strategic Human Resource Management
Why Is Managing Human Resources So Important?
What Is Strategic Human Resource Management?
Transforming HR Staff and Structure
Enhancing Administrative Efficiency
Integrating HR into Strategic Planning
Fitting HR Practices to Business Strategy and to One Another
Measuring HRM
Is Strategic HRM Really Worth All the Trouble?
Partnerships for Strategic Success: Building New HR Leaders: The Case of United Technologies
A Different Point of View: Pitfalls on the Road to Measurement
3. Human Resource Planning
What Is Human Resource Planning?
Forecasting the Demand for Labor
The Internal Supply of Labor
The External Supply of Labor
Planning Human Resource Programs
Ethical Perspective: Privacy and Accuracy of Computerized Employee Records
International Perspective: Manufacturing Overseas
4. Job Analysis: Concepts, Procedures, and Choices
Traditional Job Analysis
The Job Analysis Process
Phase 1: The Scope of the Job Analysis
Phase 2: Choosing among Methods of Job Analysis
Phase 3: Data Collection and Analysis
Phase 4: Assessing Traditional Job Analysis Methods
The "New Strategic View" of Job Analysis
Job Analysis: Adding Value to the Organization
A Different Point of View: Do We Really Need Job Descriptions, or Even Jobs?
III. Acquiring Human Resources
5. Equal Employment Opportunity: The Legal Environment
The EEO Environment
Discrimination Defined
Legal and Regulatory Documents
Enforcement of EEO Laws and Regulations
Proving Illegal Discrimination
Management''s Response
International Perspective: Sexual Harassment--Or Is It?
Ethical Perspective: Anti-Nepotism Rules--Fair or Unfair?
6. Recruiting and Job Search
Overview of the Recruitment Process
Strategic Issues in Recruiting
Internal Recruiting
External Recruiting
The Applicant''s Point of View
Evaluation and Benchmarking Recruitment
Partnerships for Strategic Success: Strategic Recruitment in the Bookstore Industry
Ethical Perspective: Ethics in Recruiting and Job Search
Flexibility in the Workplace: Family Friendly Policies Attract Applicants
International Perspective: Job Ads--A Window on the National Soul
7. Measurement and Decision-Making Issues in Selection
Statistical Methods in Selection
Decision Making in Selection
Utility of a Selection System
Partnerships for Strategic Success: Improving the Selection of Prison Correction Officer Trainees in Pennsylvania
A Different Point of View: There''s More to Utility Than Meets the Eye
8. Assessing Job Candidates: Tools for Selection
Overview of the Selection Process
Application Blanks and Biodata
Work-Sample and Trainability Tests
The Interview
Physical Testing
Reference and Background Checks
Selecting Managers
Criteria for Choosing Selection Devices
Partnerships for Strategic Success: The Office of Personnel Management and the U.S. Border Patrol
International Perspective: Selection Techniques Around the World
IV. Building and Motivating Performance
9. Human Resource Development
Human Resource Development: An Introduction
Scope and Cost of Human Resource Development
The Needs Assessment Phase
The Design and Development Phase
The Evaluation Phase
A Different Point of View: Fixing Weaknesses or Building Strengths?
International Perspective: Intercultural Issues in Training
Partnerships for Strategic Success: The Learning Revolution at Rockwell Collins
10. Performance Assessment and Management
The Performance Assessment and Management Process
Strategic Importance of Performance Assessment
Functions of Performance Assessment
Criteria for a Good Assessment System
Deciding What Types of Performance to Measure
Methods of Appraising Performance
Raters of Employee Performance
Enhancing the Measurement of Employee Performance
Feedback of Results: The Performance Assessment Interview
A Different Point of View: Does the Downside of Performance Appraisal Outweigh the Benefits?
International Perspective: Performance Appraisal and Performance-Based Rewards in China
Ethical Perspective: Developing a Procedurally Just Performance Appraisal Process
11. Compensation System Development
Employee Satisfaction and Motivation Issues in Compensation Design
Establishing Internal Equity: Job Evaluation Methods
Establishing External Equity
Establishing Individual Equity
Legal Regulation of Compensation Systems
Administering Compensation Systems
The Issue of Comparable Worth
A Different Point of View: Some Myths about Pay
International Perspective: International Compensation Comparisons
12. Incentive Compensation
Strategic Importance of Variable Pay
Linking Pay to Performance
Individual Incentives
Group Incentives
Barriers to Pay-for-Performance Success
Summary: Making Variable Pay Successful
Executive Compensation
Ethical Perspective: Reward Systems and Inappropriate Behavior
A Different Point of View: Do Rewards Motivate Performance?
V. Maintaining Human Resources
13. Benefits
The Role of Benefits in Reward Systems
Types of Benefits
Issues in Indirect Compensation
International Perspective: International Benefits: Comparisons and Complications
Partnerships for Strategic Success: Benefits Match the Culture at Patagonia
14. Safety and Health: A Proactive Approach
Occupational Safety and Health Legislation
Management''s Role in Maintaining Safety and Health
Safety and Health Issues in the Workplace
Violence in the Workplace
Employee Fitness and Wellness Programs
International Perspective: Decent Work--Safe Work: The International Picture
Partnerships for Strategic Success: Safety at NexTech Is SHARP
15. Labor Relations and Collective Bargaining
Collective Bargaining and Labor Relations in Context
How Unions Are Formed: Organizing
What Unions Do When They Are Formed: Collective Bargaining
When Collective Bargaining Breaks Down: Impasse
When the Meaning of the Contract Is in Dispute: The Grievance Procedure
The Role of Labor Relations in Human Resource Management
Ethical Perspective: Universal Human Rights in Employment
Flexibility in the Workplace: Flexibility and Industrial Relations
Ethical Perspective: Permanent Replacement of Strikers
16. Employment Transitions: Managing Careers, Retention, and Termination
Career Paths and Career Planning
Voluntary Turnover
Involuntary Turnover
Discipline Systems and Termination for Cause
Retrenchment and Layoff
Flexibility in the Workplace: Are You Flexible Enough for Today''s Employees?
Ethical Perspective: Firing for Off-Duty Behavior--Legal? Ethical?
VI. Multinational Human Resource Management
17. Managing Human Resources in Multinational Organizations
What Is IHRM?
Managing Human Resources in a Foreign Subsidiary
Expatriate Managers
Training Expatriates
Appraising the Performance of Expatriates
Paying Expatriates
Expatriate Reentry
IHRM: Adding Value in the Global Business Environment
Ethical Perspective: Ethical Relativity versus Ethical Absolutism: HR Decision Making in Overseas Operations


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Online Instructor's Resource Manual with Test Bank  (ISBN-10: 0618527877 | ISBN-13: 9780618527878)

The resource manual includes chapter synopses, chapter objectives, an extensive lecture outline, suggested answers to the end-of-chapter discussion questions, teaching notes for the end-of-chapter cases and exercises, summaries of the boxed text features, additional lecture topics, sources for further reading, and suggested research paper topics. For users of previous editions, the Instructor's Resource Manual also includes a detailed transition guide to changes in the text.

Meet the Author

Author Bio

Cynthia D. Fisher

Cynthia D. Fisher is professor of management at Bond University. She received her PhD in Industrial/Organizational Psychology from Purdue University. She has held full-time teaching positions in the US, Singapore, and Australia, and has taught in India and South Africa. The recipient of several significant research grants, Dr. Fisher has published scholarly articles in journals such as the Journal of Applied Psychology, Academy of Management Review, Journal of Management, and Journal of Organizational Behavior.

Lyle F. Schoenfeldt

Lyle F. Schoenfeldt is professor of management at Appalachian State University. He received his PhD in Industrial/Organizational Psychology from Purdue University. His scholarly articles have appeared in journals such as Personnel Journal, Journal of Applied Psychology, and the American Education Research Journal.

James B. Shaw

James B. Shaw is professor of human resource management at Bond University. He received his PhD in Industrial/Organizational Psychology from Purdue University. He has held full-time teaching positions in the US, Singapore, and Australia, and has taught in India and South Africa. His scholarly articles have appeared in journals such as the Journal of Applied Psychology, Academy of Management Review, Journal of Management, Human Relations, Work & Stress, and Journal of Management Education.