Higher Education

Human Resource Management, 1st Edition

  • Jean M. Phillips Rutgers University
  • Stanley M. Gully Rutgers University
  • ISBN-10: 1111533555  |  ISBN-13: 9781111533557
  • 528 Pages
  • © 2014 | Published
  • College Bookstore Wholesale Price = $142.50
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The focus of HUMAN RESOURCE MANAGEMENT is on developing students' personal and managerial skills by (1) Helping students understand the role of HR in organizational effectiveness as well as their personal career success; (2) Enabling students to understand how to flexibly apply the HR concepts that are appropriate for different problems or situations, and how HR both influences and is influenced by business strategy; and (3) Creating an understanding of the HR context by embedding the important concepts of ethics, diversity, competitive advantage, and the global context throughout the book. This highly readable book will help students understand how to use HR to hire, develop, motivate, and retain the right people and bring out the best in employees to execute the company's business strategy. It is intended for anyone who is or who might become a manager or an HR professional. By developing readers' competence and confidence in using important HR skills, this book will help anyone become a more effective manager through a better use of HR tools. Because most students learn more easily when they see the applicability of concepts to real life situations, HUMAN RESOURCE MANAGEMENT provides numerous current company examples throughout the book. A book-long integrated case supplemented with interactive online videos develops students' personal skills and gives them some experience in applying various HR concepts. The case and videos reinforce the relevance of the textbook material and make the content even more understandable.

Additional Product Information

Features and Benefits

  • Integrated Case Study: This text provides instructions, learning objectives, and teaching tips for a semester-long case study that involves applying the breadth of the textbook material to a fictitious organization. Instructors can assign it as is or modify it to meet the needs of their courses. The case study gives students a feel for what different HR topics "look like" in practice, and will give students some experience in applying a variety of HR concepts (e.g., identifying how to use HR to execute the fictitious company's business strategy, viewing job interviews and deciding which job candidate to hire, developing a training plan, etc.). This active learning project develops students' analytical skills in addition to their tacit knowledge about human resource management. Parts of the case study are introduced and described at the end of each chapter.
  • Videos: High quality interactive online videos illustrating different concepts from the book (e.g., a structured and an unstructured interview, a performance appraisal interview, a termination interview, etc.) are integrated into the chapter material and can also be used independently. Each online video is followed by situational judgment and chapter application multiple choice questions for student skill development and assessment. The video clips could be an out-of-class assignment or played in class. These videos bring the textbook material to life and help students understand the relevance and importance of different HR topics. They also help develop students' personal skills by applying key chapter content.
  • Chapter Vignettes: Each chapter opens with the first part of a vignette called "Real World Challenge" describing a challenge or issue faced by a real organization. The vignette concludes at the end of the chapter in the "Real World Response" with a description of how the firm applied some of the chapter's concepts to successfully address the situation. These vignettes illustrate the importance of HR and help the reader understand how HR is used in real companies.
  • HR Flexibility: Each chapter contains an "HR Flexibility" box feature highlighting the importance of flexibility in implementing HR practices and illustrating how HR needs to fit the job, company, economy, and individual employee.
  • Global Issues: A "Global Issues" box in each chapter highlights the role of globalization and global issues in HR management. Worldwide labor issues including talent sourcing and cultural and legal idiosyncrasies affecting the practice of HR are covered as well as expatriate management. HR issues for virtual teams are also discussed.
  • Skills Development: A "Develop Your Skills" box in each chapter highlights a personal skill relevant to that chapter's material (e.g., interviewing tips, giving feedback, etc.).
  • Exercises: Interactive individual and group-based exercises in each chapter reinforce themes including ethics, diversity, understanding oneself, and developing personal HR skills.
  • Pedagogy to Facilitate Learning: Learning points are provided at the beginning of each chapter to provide students with an advance organizer of the material covered by the chapter. Discussion questions at the end of each chapter give students the opportunity to test their understanding of the material covered in that chapter.
  • Technology Resources to Engage Students: Several online study tools - CourseMate, CengageNow, and WebTutor - are available with this text to engage students who have varying experience levels and learning styles by offering them options that work best for them.

Table of Contents

1. Strategic Human Resource Management.
2. The Role of Human Resource Management in Business.
3. Diversity, Equal Employment Opportunity, and Affirmative Action.
4. Analyzing Work and Human Resource Planning.
5. Sourcing and Recruiting.
6. Selection and Hiring.
7. Training and Development.
8. Performance Management.
9. Base Compensation.
10. Incentives.
11. Benefits.
12. Creating a Healthy Work Environment.
13. Creating Positive Employee-Management Relations.
14. Managing Engagement and Turnover.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Printed Text + MindTap® Management, 1 term (6 months) Instant Access

ISBN-10: 1305792122 | ISBN-13: 9781305792128

List Price = $202.95  | College Bookstore Wholesale Price = $152.50

This Bundle Includes:

  • Human Resource Management
    List Price = $189.95  | CengageBrain Price = $189.95  | College Bookstore Wholesale Price = $142.50
  • MindTap® Management, 1 term (6 months) Instant Access for Phillips/Gully's Human Resource Management
    List Price = $99.00  | College Bookstore Wholesale Price = $99.00

Efficacy and Outcomes


"An exciting new resource for students and instructors at all levels in Human Resource Management. This text relates the concepts of Human Resource Management to current HR situations and uses interactive online videos to reinforce chapter learning objectives. A must text for use in the experiential approach to Human Resource Management."

— Larry S. Carlton, DBA, SPHR, Embry-Riddle Aeronautical University Worldwide

"I like the dynamic structure of the book, I like how it deals with current topics, and I like the fact that it uses real-life examples and organizations…. I like the overall approach taken by the author. I also like that this text seems to be 'fresh' in its approach to some difficult and sensitive areas of HRM."

— Daniel Montez, South Texas College

"I would seriously consider adopting this book for the following reasons: (1) Focus on the importance of using a situational approach (flexibility and adaptability) regarding application of HR concepts. (2) Focus on the direct relationship between HR and business strategy attainment. (3) Integration of diversity, ethics, competitive advantage, and the global environment with HR throughout the chapters reviewed. The author did a great job of the describing and defining key concepts and issues. Real world examples were provided that assist students in understanding the underlying theory."

— Linda F. Turner, Morrisville State College


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Resource CD-ROM  (ISBN-10: 128506254X | ISBN-13: 9781285062549)

Place all the key resources you need at your fingertips with this all-in-one, convenient source. This CD-ROM includes the Instructor's Manual, Test Bank, ExamView®, and PowerPoint® slides, giving you the ultimate tool for customizing your lectures and presentations. Instructor's Manual: Whether you are a new or seasoned instructor, the Instructor's Manual provides time-saving resources to assist in class preparation. Test Bank: Check your students' understanding of key principles with this Test Bank. Questions are coded according to Bloom's taxonomy, level of difficulty (easy, moderate, or challenging), and AACSB learning standards for your convenience. Each Test Bank chapter is delivered in a Word document and via ExamView online testing software. PowerPoint: Bring your lectures to life and clarify concepts for students with the dynamic PowerPoint® slides that accompany this text. Graphic figures from the text, lecture outlines, and innovative adaptations enhance any classroom presentation.

DVD  (ISBN-10: 1285063392 | ISBN-13: 9781285063393)

The engaging DVD that accompanies this text offers a robust set of decision-making scenario videos. A captivating four-video set accompanies each text chapter. The first video presents a business challenge, while three shorter videos provide "correct" and "incorrect" responses to the HR challenge. Also provided are two additional sets of video: (1) Real-world Workplace videos that give students a glimpse into challenges faced by real managers; and (2) BizFlix videos, which use clips from popular Hollywood movies to illustrate HR concepts.

Now What? Videos DVD  (ISBN-10: 128585425X | ISBN-13: 9781285854250)

CengageNOW with eBook on Blackboard®, 1 term (6 months) Instant Access  (ISBN-10: 1285093844 | ISBN-13: 9781285093840)

List Price = $99.00  | College Bookstore Wholesale Price = $99.00

Student Supplements

CengageNOW with eBook on Blackboard®, 1 term (6 months) Instant Access  (ISBN-10: 1285093844 | ISBN-13: 9781285093840)

List Price = $99.00  | College Bookstore Wholesale Price = $99.00

Meet the Author

Author Bio

Jean M. Phillips

Jean Phillips is a professor of Human Resource Management in the School Labor and Employment Relations at Penn State University. Jean earned her Ph.D. in organizational behavior from Michigan State University. Jean was among the top 5% of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Jean has served on multiple editorial boards of top journals and she has published over 30 research articles. She has authored nine books, including Strategic Staffing (3e, 2014), Organizational Behavior (2e, 2013), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management. Jean was also the founding co-editor of the Organizational Behavior/Human Resource Management series for Business Expert Press. She has taught classroom and hybrid classroom/online courses in strategic human resource management, organizational behavior, staffing, and teams and leadership in the United States, Iceland, and Singapore. Her research interests focus on recruitment and staffing, leadership and team effectiveness, and linking organizational survey results to business outcomes.

Stanley M. Gully

Stan Gully is a professor of human resource management in the School Labor and Employment Relations at Penn State University. Stan earned his Ph.D. in industrial/organizational psychology from Michigan State University. He is a fellow of the Society for Industrial and Organizational Psychology and has appeared on lists of most influential scholars inside and outside the Academy of Management. He has authored or co-authored numerous research articles, books, and book chapters on a variety of topics, including leadership, team effectiveness, motivation, training, strategic staffing, and recruitment. Professor Gully has won awards for his research, teaching, and service to the field, and he is serving or has served on the editorial boards of Academy of Management Journal, Journal of Management, Journal of Applied Psychology, Journal of Organizational Behavior, and Journal of Business and Psychology. He is a founding co-editor of the OB/HRM collection of Business Expert Press. He has taught undergraduate, master's, Ph.D., and executive classes on a wide variety of topics using traditional and distance learning technologies, both domestically and globally. Professor Gully's applied work includes, but is not limited to, managing at UPS, designing leadership training programs, developing team communication interventions, evaluating predictors of salesperson effectiveness, implementing employee surveys to drive organizational success, and enhancing managerial interviewing and communication skills. His research interests revolve around health and wellness, strategic recruiting, leadership and team effectiveness, training, and organizational learning.