Higher Education

Cengage Advantage Books: Communicating with Credibility and Confidence, 3rd Edition

  • includes SpeechBuilder Express™ and InfoTrac®
  • Gay Lumsden California State Polytechnic University, San Luis Obispo
  • Donald Lumsden California State Polytechnic University, San Luis Obispo
  • ISBN-10: 0495003859  |  ISBN-13: 9780495003854
  • 368 Pages
  • Previous Editions: 2003, 1996
  • © 2006 | Published
  • College Bookstore Wholesale Price = $68.75

About

Overview

This value edition is designed to increase students' confidence and credibility in communicating in a range of communication situations. The text integrates and applies the principles of effective communication common in all contexts by first developing the basic skills common to every type of oral communication and then showing how to adapt these skills to each type of interaction, culminating in effective presentation of formal speeches. Ethics, adaptation, diversity, and critical and creative thinking are common threads throughout all discussions (which include well-developed coverage of theory and research findings), with skill-building exercises and activities designed for individual, dyadic, and group work.

Table of Contents

Part I: UNDERSTANDING COMMUNICATION.
1. Communication Dynamics: Exploring Concepts and Principles.
2. Your Communication: Developing Credibility and Confidence.
3. Perception and Thought: Making Sense.
Part II: CREATING DIALOGUE.
4. Listening and Questioning: Negotiating Meanings.
5. Nonverbal Communication: More than Words Can Say.
6. Verbal Communication: Connecting with Language.
Part III: BUILDING INTERPERSONAL RELATIONSHIPS.
7. Relationship Climates: Creating Communication Environments.
8. Personal Relationships: Growing with Another.
9. Professional Relationships: Transacting for Success.
Part IV: COMMUNICATING IN GROUPS AND TEAMS.
10. Groups and Teams: Communication and Leadership.
11. Problem Analysis and Decision Making: Achieving Group and Team Goals.
Part V: SPEAKING TO PUBLIC AUDIENCES.
12. Research and Development: Creating Public Speeches.
13. Rehearsal and Delivery: Speaking to Audiences.
14. Public Presentations: Speaking to Inform.
15. Public Presentations: Speaking to Persuade.
Glossary.
End notes.
Index.

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Resource Manual  (ISBN-10: 0495003867 | ISBN-13: 9780495003861)

This resource manual contains sample syllabi, schedules, assignments, new activities and experiential exercises, examinations, and resources.

Student Speeches for Critique and Analysis DVD  (ISBN-10: 0534512518 | ISBN-13: 9780534512514)

An abundant and diverse sample of student speeches is available in this eight-series video set that features introduction, impromptu, informative, and persuasive speeches. The videos also include speeches by non-native English speakers as well as speeches containing visual aids.

DVD for Communication Scenarios for Critique and Analysis, Volume 1-5  (ISBN-10: 0495001449 | ISBN-13: 9780495001447)

Communication concepts previously presented in the abstract come to life in these Communication Scenarios videos, which offer a variety of situations allowing students to watch, listen to, and critique model communication scenarios. A table of contents packaged with each DVD includes the running time of the clip.

Conquer Your Speech Anxiety: Learn How to Overcome Your Nervousness About Public Speaking  (ISBN-10: 0534636187 | ISBN-13: 9780534636180)

CONQUER YOUR SPEECH ANXIETY provides students with a resource to help them understand their speech anxiety and develop a plan to overcome their fear of public speaking. By focusing on and applying the most recent communication anxiety research, this resource incorporates the finding that a combination of various techniques results in the greatest reduction of anxiety. The accompanying student CD-ROM contains audio relaxation exercises and techniques to help students conquer their anxiety.

List Price = $109.95  | CengageBrain Price = $109.95  | College Bookstore Wholesale Price = $82.75

Election 2004: Speeches from the Campaign CD-ROM  (ISBN-10: 0495004715 | ISBN-13: 9780495004714)

Featuring selected full speeches and excerpts from the 2004 Democratic and Republican conventions, this dynamic CD-ROM is a great way to help students understand the power and the impact of public speaking, both when it’s effective and when it fails. Speakers include Barack Obama, Arnold Schwarzenegger, Bill Clinton, Laura Bush, and many more.

List Price = $44.95  | CengageBrain Price = $44.95  | College Bookstore Wholesale Price = $34.00

The Art and Strategy of Service-Learning Presentations, 2nd  (ISBN-10: 0534617549 | ISBN-13: 9780534617547)

This handbook is an invaluable resource for students taking a communication course with a service-learning component. It provides guidelines for connecting service-learning work with classroom concepts and advice for working effectively with agencies and organizations, and it offers model forms and sample speeches for students to utilize throughout the course.

List Price = $91.95  | CengageBrain Price = $91.95  | College Bookstore Wholesale Price = $69.50

Student Supplements

Conquer Your Speech Anxiety: Learn How to Overcome Your Nervousness About Public Speaking  (ISBN-10: 0534636187 | ISBN-13: 9780534636180)

Drawing from the latest research, this innovative resource helps you understand your fear of public speaking—and develop a plan to overcome it. The CD-ROM includes both audio relaxation exercises and techniques for overcoming your anxiety.

List Price = $109.95  | CengageBrain Price = $109.95  | College Bookstore Wholesale Price = $82.75

Election 2004: Speeches from the Campaign CD-ROM  (ISBN-10: 0495004715 | ISBN-13: 9780495004714)

Featuring selected full speeches and excerpts from the 2004 Democratic and Republican conventions, this dynamic CD-ROM is a great way to help students understand the power and the impact of public speaking, both when it’s effective and when it fails. Speakers include Barack Obama, Arnold Schwarzenegger, Bill Clinton, Laura Bush, and many more.

List Price = $44.95  | CengageBrain Price = $44.95  | College Bookstore Wholesale Price = $34.00

The Art and Strategy of Service-Learning Presentations, 2nd  (ISBN-10: 0534617549 | ISBN-13: 9780534617547)

This resourceful handbook provides guidelines for connecting service-learning work with classroom concepts, as well as advice for working effectively with agencies and organizations. Its model forms and sample speeches will help you throughout the course.

List Price = $91.95  | CengageBrain Price = $91.95  | College Bookstore Wholesale Price = $69.50