Higher Education

Business Ethics: Case Studies and Selected Readings, 7th Edition

  • Marianne M. Jennings Arizona State University
  • ISBN-10: 0538473533  |  ISBN-13: 9780538473538
  • 640 Pages
  • Previous Editions: 2009, 2006, 2003
  • © 2012 | Published
  • College Bookstore Wholesale Price = $225.00
  • Newer Edition Available
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About

Overview

The best-selling text of its kind on the market, BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS, 7th Edition gets behind the decision-making process of business leaders today to illustrate why good leaders often make questionable decisions. This fascinating collection exposes common themes in less-than-ethical decision making, and shows why leaders make ethical compromises in business that they would not make in their personal lives. A combination of short and long cases, readings, hypothetical situations, and current ethical dilemmas, BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS provides students with a stimulating and thorough basis for evaluating business ethics, and encourages stronger values in future business leaders.

Features and Benefits

  • Compare and Contrast: Stretch students’ critical-thinking skills by evaluating business decisions in the readings, and asking them to consider both ethical and unethical responses.
  • Apply Acquired Skills: Draw upon the author’s vast business and educational experience with an impressive assortment of examples from real-world ethical dilemmas, immoral choices, and highly principled decisions. Sources include newspapers, business journals, and Professor Jennings’ own professional experiences as a consultant and board member.
  • Customize Your Course Material: Cases from previous editions are available in the Ethics Collections Database on Textchoice.com, and can be used to easily customize products to meet your particular needs.

Table of Contents

Unit 1: ETHICAL THEORY, PHILOSOPHICAL FOUNDATIONS, AND TYPES OF ETHICAL DILEMMAS.
A. Defining Ethics.
You, Your Values, and a Credo. The Parable of the Sadhu. What Are Ethics? From Line-Cutting to Kant. The Types of Ethical Dilemmas: From Truth to Honesty to Conflicts.
On Rationalizing and Labeling: The Things We Do That Make Us Uncomfortable, But We Do Them Anyway. The Slippery Slope, the Blurred Lines, and How We Never Do Just One Thing. Hank Greenberg and AIG.
B. Resolving Ethical Dilemmas.
Some Simple Tests for Resolving Ethical Dilemmas. Steps for Analyzing Ethical Dilemmas. The Little School Teacher That Could: Piper Kansas and Term Papers.
The Movie Ticket. Puffing Your Rèsumè. Dad, the Actuary, and Stats Class. On Plagiarism. Wi-Fi Piggybacking. The Ethics officer and First Class for TSA. Speeding: On the Roadways and in Life. The Pack of Gum.
Unit II: SOLVING BUSINESS ETHICAL DILEMMAS.
A. Business and Ethics: How Do They Work Together?
What’s Different about Business Ethics? The Ethics of Responsibility. Is Business Bluffing Ethical?
B. What Gets in the Way of Ethical Decisions in Business?
How Leaders Lose Their Way: What Price Hubris? Moral Relativism and the Either/Or Conundrum. P=ƒ(x) The Probability of an Ethical Outcome is a Function of the Amount of Money Involved: Pressure. Martha Stewart: Not Such a Good Thing. On Leaving to Spend More Time.
C. Resolving Ethical Dilemmas in Business.
The Areas of Ethical Challenges in Business. A Structured Approach for Solving Ethical Dilemmas and Trying Out Your Skills on Some Business Cases. Goldman Sachs: Am I My Clients’ Keeper? What Happens in Boulder Stays in Boulder: Cell Phone Alibis. Travel Expenses: A Chance for Extra Income. Do Cheaters Prosper? The Rigged Election.
West Virginia University and the Governor’s Daughter.
UNIT III: BUSINESS, SOCIAL RESPONSIBILITY, and SUSTAINABILITY.
A. Business and Society: The Tough Issues of Economics, Social Responsibility, and Business. The Social Responsibility of Business Is to Increase Its Profits. A Stakeholder Theory of the Modern Corporation. Business with a Soul: A Re-Examination of What Counts in Business Ethics. Appeasing Stakeholders with Public Relations. Michael Novak on the Corporation. Marjorie Kelly: The Divine Right of Capital. Schools of Thought on Social Responsibility. Applying Social Responsibility and Stakeholder Theory: Moral Ecology. Whole Foods, John Mackey, and Health Care Debates. Ice-T, the Body Count Album, Shareholder Uprisings, Lil Wayne, and the Rolling Stones. Baseball and Steroids. Michael Vick, Dogs, Rush Limbaugh, and the NFL. Dayton-Hudson and its Contributions to Planned Parenthood. Business and the Environment.
C. Business and the Environment.
The New Environmentalism. Herman Miller and its Rain Forest Chairs. Exxon and Alaska. The Great Disposable Diaper Debate.
UNIT IV: ETHICS AND ORGANIZATIONAL, INDUSTRY, AND SOCIAL CULTURE.
A. Temptation at Work for Individuals: Gain and That Credo.
The Moving Line. Not All Employees Are Equal When It Comes to Moral Development.
B. The Organizational Behavior Factors.
Why Corporations Can’t Control Chicanery. The Effects of Compensation Systems: Incentives, Bonuses, Pay and Ethics. The Subprime Saga: Bear Stearns, Lehman, Merrill, and CDOs. HealthSouth: “You’re My Guy. Get Those Numbers!” There Is No Such Thing as a Rogue Trader: Jett and Kidder, Leeson and Barings, Kerviel and Sociètè General: Compensation-Fueled Dishonesty. Royal Dutch and the Reserves. Stock Options, Backdating, and Disclosure Options: What Happened Here? FINOVA and the Loan Write-Off.
C. The Structural Factors: Governance, Example, and Leadership.
A Primer on Sarbanes-Oxley. Bank of America, the Takeover, and the Board. Dennis Kozlowski: The $6,000 Shower Curtain and the Board’s Deference. Bausch & Lomb and Krispy Kreme: Channel Stuffing and Cannibalism. Enron: The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity. Arthur Andersen: A Fallen Giant.
The New Shareholder: Taking Over.
D. The Industry Practices and Legal Factors.
If it’s legal; it’s ethical; and besides, everyone does it. A Primer on Accounting Issues, and Ethics and Earnings Management. The Ethics of Bankruptcy. The Ethics of Walking Away From Under-Water Mortgages. The Fear-and-Silence Factors. The Options for Whistleblowers. Beech-Nut and the No-Apple-Juice Apple Juice. NASA and the Space Shuttle Booster Rockets. Hallmark Westland Meat Company and the Cattle Standers.
Getting Information from Employees Who Know to those who Can and Will respond.
WorldCom: The Little Company That Couldn’t After All. Bernie Madoff: Just Stay Away from the 17th Floor.
UNIT V: ETHICS IN INTERNATIONAL BUSINESS.
A. Conflicts Between the Corporation’s Ethics and Business Practices in Foreign Countries. Why an International Code of Ethics Would Be Good for Business. Chiquita Banana and Mercenary Protection. Transnational Shipping and the Pirates. AES, IKEA, and PwC in Russia. Product Dumping. On Sweatshops, Nike, and Kathie Lee. Bhopal: When Safety Standards Differ. When Products Translate Differently. Google, Yahoo, and Human Rights in China.
B. Bribes, Grease Payments, and When in Rome….
A Primer on the FCPA. Siemens and Bribery, Everywhere. The Salt Lake City Olympics.
UNIT VI: ETHICS, BUSINESS OPERATIONS, AND RIGHTS.
A. Workplace Safety.
BP: Pipeline and Refinery Safety. Sleeping on the Job and on the Way Home. Cintas and OSHA.
B. Workplace Loyalty.
Aaron Feuerstein and Malden Mills. Plant Closings, Downsizings, Company Closings, Government Takeovers, Bankruptcies, and Pensions.
C. Workplace Conflicts.
The Wealthy J.C. Penney Buyer. The Trading Desk, Perks, and “Dwarf Tossing.” Case Docs, Pharmas, Medical Journals, Funded Research, and Pizza. The Analyst Who Needed a Preschool. Julie Roehm: The Wal-Mart Buyer with Expensive Tastes.
D. Workplace Diversity and Atmosphere.
English-Only Employer Policies. On-the-Job Fetal Injuries. The Benefits of Diversity: Doug Daft, Former CEO of Coca-Cola. Seinfeld in the Workplace. Toyota, the CEO, the Assistant, Inaction, and the Cost. Arizona Senate Bill 1070.
E. Workplace Privacy and Personal Lives.
Aptitude, Integrity, MySpace, and YouTube Screening of Employees. Bloggers, Chat Rooms, and E-Mail: Your Employer is Watching. Jack Welch and the Harvard Interview.
Is It None of Our Business?
F. Workplace Confrontation.
The Glowing Recommendation. The Ethics of Confrontation. Ann Hopkins and Price Waterhouse.
UNIT VII: ETHICS AND PRODUCTS.
A. Advertising.
Joe Camel: The Cartoon Character Who Sold Cigarettes and Nearly Felled an Industry.
Spring Break, Beer, and Alcohol on Campus. Cheerios and Cholesterol, and Rice Krispies and Immunity. Subprimes: The Under-the-Radar Loans That Felled a Market. Hollywood Ads: Truth in Criticism. Kraft, Barney Rubble, and Shrek. Craig’s List and Ad Screening.
B. Product Safety.
A Primer on Product Liability. Tylenol: Decades of Dilemmas. Merck and Vioxx.
Ford Pinto, GM Malibu, Ford Crown Victoria: Gas Tanks Redux. Toyota: Sudden Acceleration or Bad Drivers or Pesky Floor Mats? E-coli, Jack-in-the-Box, and Cooking Temperatures. Peanut Corporation of America and Salmonella.
C. Product Sales.
Pfizer and the $2.3 Billion Fine for Sales Representation. The Mess at Marsh McLennan.
Frozen Coke and Burger King and the Richmond Rigging. Slotting. Facilitation Costs, or Commercial Bribery?
D. Contracts.
Intel and the Chips: When You Have Made a Mistake. Sears and the Auto Repair Centers.
E. Products and Social Issues.
The Mommy Doll. Stem-Cell Research. Toro and its Product Liability Program Fast Food Liability.
UNIT VIII: ETHICS AND COMPETITION.
A. Covenants Not to Compete.
A Primer on Covenants Not to Compete: Are They Valid? Boeing, Lockheed, and the Documents. Starwood, Hilton, and the Suspiciously Similar New Hotel Designs.
B. All’s Fair, or Is It?
Adam Smith: An Excerpt from The Theory of Moral Sentiments. The Coke Employees Who Offered Inside Information to Pepsi. The Compliance Officer Who Strayed. Jonathan Lebed: The Middle Schooler Tycoon. Simmons, Mervyn’s, and the Private Equity Firms that Bankrupted Them.
C. Intellectual Property and Ethics.
Tiffany’s, Louis Vuitton, eBay, Landlords, and Knock-Offs. Copyrights, Songs, and Charity. Google and “Snippets” of Books. The Little Intermittent Windshield Wiper and its Little Inventor.
UNIT IX: ETHICS AND GOVERNMENT.
A. Government Employees.
The Fish Bowl Existence of Government. MMS (The Minerals Management Service): The Arms-Length Affairs with Oil Executives. Kodak, the Appraiser, and the Assessor: Lots of Back-Scratching on Valuation. The Governor and the Senate Seat Vacated by a President. The Man Who Writes the Internal Revenue Code Has Tax Issues: The Rangel Round-Up. I Was Just Following Orders: The CIA, Interrogations, and Legal Opinions.
Paul Wolfowitz and the World Bank, and His Girlfriend. Hiding the Slip-Up on Oil Lease Accounting: Interior Motives. Joe the Plumber, Child Support Records, and the Public Official’s Disclosure.
B. Government Contracts.
Stanford University and Government Overhead Payments. Yale University and the Compensation of Professors for Government Research: Double-Dipping or Confusion?
Minority-Owned Businesses and Reality. The My Tai Concession and the County Supervisor. Government Pricing and Finding a Way Around it. Taser and Stunning Behavior.
C. Government Responsibilities.
The Prosecutors Who Withheld Evidence: The Senator’s Trial. The Duke Lacrosse Team and the Prosecutor. FEMA, Hurricane Katrina, and the Dilemmas of Regulation vs. Human Life.
UNIT X: ETHICS AND NONPROFITS.
A. Nonprofits and Fraud.
New Era: Philanthropic Ponzi Schemes. The Baptist Foundation: The Faithful Are Fleeced.
B. Nonprofits and Management.
ACORN: Community Organizers, Undercover Videos, and Advice. Giving and Spending the United Way. The Red Cross and the Use of 9-11 Donations. The Cornell Researchers Funded by the Foundation.

What's New

  • Improved Structure and Focus: Now organized according to themes, the 7th Edition of BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS shows students that the same factors, pressures, and analyses apply in many situations, no matter the underlying topic. An updated category chart makes it easy for instructors to pick a theme and find supporting readings, while a handy transition guide aids long-time users of this book.
  • Multiple Added Readings: Students will devour these new readings on the most current and stimulating topics, such as pressure and hubris; the psychology of poor ethical decisions; ethics, strategy, and the regulatory cycle; controlling chicanery, individual moral development; legality versus ethics; deserting underwater mortgages; using insider information; the FCPA; covenants not to compete; and a reading from Entine and Jennings that brings all the ethics theories together.
  • Wide-ranging Examples, Illustrations, and Questions: Jennings covers the gamut of business ethics with even more examples on Phil Mikelson, ticket scalping, Danica Patrick, and updated information on the subprime market and crash. Students will also find all-new questions for analysis of ethical dilemmas, as well as a thought-provoking illustration on ethical lapses and the things that contribute to them.
  • Myriad New Cases: Packed so full with new cases, the 7th edition has too many to list them all! New cases cover Goldman Sachs; Lehman Brothers SPE’s; Bernie Madoff; WVU and the governor’s daughter; John Mackey and health care; the NFL, Michael Vick, and Rush Limbaugh; Krispy Kreme and the Atkins Diet; English-only policies and Arizona’s immigration law; Toyota’s sudden Acceleration issue; Cheerios’ cholesterol ads; Starwood’s poaching of Hilton’s business model; Charlie Rangel; ACORN; the U.S. and torture; and many, many more!
  • Thorough and Timely Case Updates: Every existing case has been expanded and updated to bring students the very latest on Fannie Mae; Nike; Tylenol’s phantom recall; eBay’s counterfeit sales lawsuits; BP and the oil rig explosion; alcohol and tobacco; and several others topics.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Business Ethics: Case Studies and Selected Readings, 7th + Student Guide to the Sarbanes-Oxley Act, 2nd

ISBN-10: 1111660972  | ISBN-13: 9781111660970

List Price = $340.95  | CengageBrain Price = $340.95  | College Bookstore Wholesale Price = $255.75

This Bundle Includes:

  • Business Ethics: Case Studies and Selected Readings
    List Price = $299.95  | CengageBrain Price = $299.95  | College Bookstore Wholesale Price = $225.00
  • Student Guide to the Sarbanes-Oxley Act
    List Price = $40.95  | CengageBrain Price = $40.95  | College Bookstore Wholesale Price = $30.75


Bundle: Text + Business Law Digital Video Library Printed Access Card

ISBN-10:  1111660964 | ISBN-13:  9781111660963

List Price = $299.95  | CengageBrain Price = $299.95  | College Bookstore Wholesale Price = $225.00

This Bundle Includes:

  • Business Ethics: Case Studies and Selected Readings
    List Price = $299.95  | CengageBrain Price = $299.95  | College Bookstore Wholesale Price = $225.00
  • Business Law Digital Video Library, 2 term (12 months) Printed Access Card
    List Price = $43.00  | CengageBrain Price = $43.00  | College Bookstore Wholesale Price = $32.25


Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Digital Video Library Instant Access Code  (ISBN-10: 0538475137 | ISBN-13: 9780538475136)

Offering four kinds of videos for classroom or student review, our Business Law Digital Video Library includes 67 online video clips to bring business law alive, particularly for the visual learner. These video clips also help bridge common experiences to legal ideas, spark student discussion, and tutor core concepts. The library includes clips in the following areas: Legal Conflicts in Business - Modern business scenarios at an ad agency and a dot.com company. Ask the Instructor - Straightforward concept explanations for student review, featuring an actual business law instructor. Drama of the Law - Classic legal business scenarios designed to spark class participation featuring scenes from a supermarket and a car dealership. LawFlix - Widely-recognized, modern-day movie clips link the seemingly tangible reality of film scenes to abstract topics in law, offering students an intriguing visualization of concepts that are often hard to grasp in textbooks and lectures. Access for students is free when bundled with a new textbook, or can be purchased at www.cengagebrain.com

Student Guide to the Sarbanes-Oxley Act  (ISBN-10: 0324827199 | ISBN-13: 9780324827194)

Enron was once the seventh-largest company on the Fortune 500. Yet, in the wake of revelations of accounting irregularities and securities fraud, it became entangled in the greatest business scandal of a generation and was essentially blinked out of existence after declaring bankruptcy. Similar accounting scandals at Global Crossing, Tyco, WorldCom, Adelphia, HealthSouth, and other companies prompted Congress to pass the Sarbanes-Oxley Act (SOX) in June 2002. This revolutionary act, which embodies the most significant securities law changes since the original federal securities laws of 1933 and 1934, contains provisions that create a new federal agency, restructure the entire accounting industry, reform Wall Street practices, dramatically alter corporate governance practices here and abroad, and attack insider trading and obstruction of justice. A lot has happened since its passage. The Public Company Accounting Oversight Board (PCAOB) has come into being, and the PCAOB and the Securities Exchange Commission (SEC) have issued countless rules to implement the SOX's many legislative mandates. This short guide focuses not only on what each part and section of the SOX means but also on what businesses need to know now that is has been implemented.

List Price = $40.95  | CengageBrain Price = $40.95  | College Bookstore Wholesale Price = $30.75

Student Guide to Sustainabillity, Law, and Ethics  (ISBN-10: 1285752120 | ISBN-13: 9781285752129)

Enhance your Business Law or Legal Environment course with this short student guide on how law and ethics play a part in moving business and society toward (or away from) sustainability. You can assign all or part of this guide to supplement your Cengage textbook to illustrate how our laws occasionally boost, but more often impose barriers to, long-term sustainable planning at both the corporate and national level. The guide provides supplemental materials for Constitutional law, corporate and securities law, torts and contracts, real estate law, and international law and a brief but thorough introductory chapter on sustainability, law, and ethics.

List Price = $39.95  | CengageBrain Price = $39.95  | College Bookstore Wholesale Price = $30.00

Student Supplements

Digital Video Library Instant Access Code  (ISBN-10: 0538475137 | ISBN-13: 9780538475136)

Offering four kinds of videos for classroom or student review, our Business Law Digital Video Library includes 67 online video clips to bring business law alive, particularly for the visual learner. These video clips also help bridge common experiences to legal ideas, spark student discussion, and tutor core concepts. The library includes clips in the following areas: Legal Conflicts in Business - Modern business scenarios at an ad agency and a dot.com company. Ask the Instructor - Straightforward concept explanations for student review, featuring an actual business law instructor. Drama of the Law - Classic legal business scenarios designed to spark class participation featuring scenes from a supermarket and a car dealership. LawFlix - Widely-recognized, modern-day movie clips link the seemingly tangible reality of film scenes to abstract topics in law, offering students an intriguing visualization of concepts that are often hard to grasp in textbooks and lectures. Access for students is free when bundled with a new textbook, or can be purchased at www.cengagebrain.com

List Price = $38.00  | College Bookstore Wholesale Price = $38.00

Student Guide to the Sarbanes-Oxley Act  (ISBN-10: 0324827199 | ISBN-13: 9780324827194)

Enron was once the seventh-largest company on the Fortune 500. Yet, in the wake of revelations of accounting irregularities and securities fraud, it became entangled in the greatest business scandal of a generation and was essentially blinked out of existence after declaring bankruptcy. Similar accounting scandals at Global Crossing, Tyco, WorldCom, Adelphia, HealthSouth, and other companies prompted Congress to pass the Sarbanes-Oxley Act (SOX) in June 2002. This revolutionary act, which embodies the most significant securities law changes since the original federal securities laws of 1933 and 1934, contains provisions that create a new federal agency, restructure the entire accounting industry, reform Wall Street practices, dramatically alter corporate governance practices here and abroad, and attack insider trading and obstruction of justice. A lot has happened since its passage. The Public Company Accounting Oversight Board (PCAOB) has come into being, and the PCAOB and the Securities Exchange Commission (SEC) have issued countless rules to implement the SOX's many legislative mandates. This short guide focuses not only on what each part and section of the SOX means but also on what businesses need to know now that is has been implemented.

List Price = $40.95  | CengageBrain Price = $40.95  | College Bookstore Wholesale Price = $30.75

Student Guide to Sustainabillity, Law, and Ethics  (ISBN-10: 1285752120 | ISBN-13: 9781285752129)

Enhance your knowledge of business law or the legal environment with this short student guide on how law and ethics play a part in moving business and society toward (or away from) sustainability. The guide illustrates how our laws occasionally boost, but more often impose barriers to, long-term sustainable planning at both the corporate and national level. It provides supplemental materials for Constitutional law, corporate and securities law, torts and contracts, real estate law, and international law and a brief but thorough introductory chapter on sustainability, law, and ethics.

List Price = $39.95  | CengageBrain Price = $39.95  | College Bookstore Wholesale Price = $30.00

Meet the Author

Author Bio

Marianne M. Jennings

Marianne M. Jennings, Emeritus Professor of Legal and Ethical Studies, has taught at the WP Carey School of Business, Arizona State University since 1977. She has six textbooks and four monographs in circulation in the areas of business ethics, ethical culture, and legal environment. She was director of the Lincoln Center for Applied Ethics from 1995 to 1999. Ms. Jennings has worked with government agencies, professional organizations, colleges and universities, and Fortune 100 companies on ethics training and culture. She is a contributing editor of Corporate Finance Review and Real Estate Law Journal. Two of her books have been named Library Journal’s book of the year. Her books have been translated into three languages. Her book, THE SEVEN SIGNS OF ETHICAL COLLAPSE, was published by St Martin’s Press and has been used as both an audit tool and a primer by numerous organizations for creating and sustaining an ethical culture. In 2011, she was named one of the Top 100 Thought Leaders by Trust Across America and in 2012, she was named one of the 100 most influential people in business ethics by Ethisphere magazine. Ms. Jennings served on the board of directors for Arizona Public Service (now Pinnacle West), the owner of the Palo Verde Nuclear Station, from 1987 through 2000. She has served on INPO’s advisory council since 2005. In 2015, she was named an affiliated scholar with the Center for the Study of Economic Liberty at Arizona State University. She conducts ethics training and ethical culture assessments for businesses, including Fortune 100 companies, government agencies, professional associations, and nonprofit organizations.