Higher Education

Organizational Behavior: Managing People and Organizations, 11th Edition

  • Ricky W. Griffin Texas A&M University
  • Gregory Moorhead Arizona State University
  • ISBN-10: 1305258339  |  ISBN-13: 9781305258334
  • 624 Pages
  • © 2014 | Published
  • College Bookstore Wholesale Price = $174.50

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About

Overview

Prepare your students today to become strong, effective managers tomorrow with the powerful concepts and practical applications found in Griffin/Moorhead's ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS, Eleventh Edition. This reader-oriented text helps you equip your students with the skills and solid understanding to meet the management challenges of a new century. The book's applied approach balances classic management ideas with the most recent OB developments and contemporary trends, such as the impact of OB on the services sector; the effects of the economic downturn, how to manage people in these challenging times; the new role of stress on motivation and leadership; the effects of downsizing, the trends towards 'greening' businesses, outsourcing, and the stresses on company's ethical standards. Students delve into the core concepts of human behavior and industrial psychology with the help of memorable real examples and cases drawn from relevant organizations and managers. Fresh new cases, proven end-of-chapter exercises, end-of-chapter video cases, activities, and optional cases and exercises help you equip your students with the assets, tools, and resources to compete effectively amid a world of change. Students grasp the fundamentals of human behavior in organizations and the ability to develop new answers to new challenges as they learn to understand the people who comprise an organization, understand change, and understand how organizations must respond to change. Equip and energize the next generation of managers for the most exciting task of tomorrow: managing people effectively within competitive organizations. Available with InfoTrac® Student Collections http://gocengage.com/infotrac.

Additional Product Information

Features and Benefits

  • CHAPTER OPENING CASES: Compelling "Opening Vignettes" -all of which are new or heavily revised in this edition- encourage immediate, active participation and thought as students examine popular organizations and topics making news today, such as Whole Foods, Cirque du Soleil, Mercy Corps, Carbon Footprints, Traffic Control, and much more.
  • "Opening Vignettes" immediately engage students with concepts in action within well-known organizations: Compelling "Opening Vignettes" -all of which are new in this edition- encourage immediate, active participation and thought as students examine popular organizations making news today, such as Eddie Bauer, Cirque du Soleil, snopes.com, J.P. Morgan, and Goldman Sachs.
  • Themed boxed inserts equip students to deal with people and change: Boxed inserts within each chapter illustrate concepts in action in actual business and organizational settings -- from the large and well known to a variety of smaller organizations. These insights help students better understand people, change, and how organizations need to respond to change for success in today's business world. There are 2 boxes per chapter. One box is brand new while the other box has been revised. One box ties to the opening or closing case.
  • "Discussion Questions" stimulate interactive learning: Proven "Discussion Questions" at the end of each chapter encourage interaction among students and provide a practical guide to help complete the study of chapter concepts.

Table of Contents

PART I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.
An Overview of Organizational Behavior.
The Changing Environment of Organizations.
PART II: INDIVIDUAL PROCESSES IN ORGANIZATIONS.
Foundations of Individual Behavior.
Motivation in Organizations.
Motivating Employee Performance Through Work.
Motivating Employee Performance Through Rewards.
Managing Stress and the Work-Life Balance.
Decision Making and Problem Solving.
PART III: INTERPERSONAL PROCESSES IN ORGANIZATIONS.
9. Foundations of Interpersonal and Group Behavior.
10. Using Teams in Organizations.
11. Communication in Organizations.
12. Traditional Models for Understanding Leadership.
13. Contemporary Views of Leadership in Organizations.
14. Power, Politics, and Organizational Justice.
15. Conflict and Negotiation in Organizations.
PART IV: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.
16. Foundations of Organization Structure.
17. Organization Design.
18. Organization Culture.
19. Organization Change and Development.

What's New

  • New Content: substantial amount of new coverage of emerging topics and concepts. The major ones include:Chapter 2: A revised section focusing on how to frame ethical issues.Chapter 5: A new discussion of extended work schedules as they relate to employee motivation.Chapter 6: A new discussion of the balanced scorecard approach to performance management.Chapter 8: A new chapter organization and new coverage of both evidence-based decision making and prospect theory.Chapter 13: New coverage of the GLOBE leadership project.Chapter 16: New discussion of Sony Corporation’s reorganization by product in 2009 and 2012. Additional comments on how authority and responsibility may differ across cultures.Chapter 17: New discussion of the “boss-less” or “boss-free” organization.Chapter 18: Expanded discussion of innovation with examples.Chapter 19: Revised discussion (with data) on people working from home and the “office-less” office as workplace changes.
  • InfoTrac® Student Collections are specialized databases expertly drawn from the Gale Academic One library. Each InfoTrac® Student Collection enhances the student learning experience in the specific course area related to the product. These specialized databases allow access to hundreds of scholarly and popular publications - all reliable sources - including journals, encyclopedias, and academic reports. Learn more and access at: http://gocengage.com/infotrac.

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  • Casebound Edition

    ISBN-10: 1133626696 | ISBN-13: 9781133626695

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Bundle: Text + CengageNOW™, 1 term (6 months) Printed Access Card

ISBN-10: 1305411455  | ISBN-13: 9781305411456

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Bundle: Organizational Behavior: Managing People and Organizations, Loose-leaf Version, 11th + MindTap® Management, 1 term (6 months) Printed Access Card

ISBN-10:  1305411463  | ISBN-13:  9781305411463

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  • Organizational Behavior: Managing People and Organizations
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ePack: Organizational Behavior: Managing People and Organizations, Loose-leaf Version, 11th + MindTap® Management, 1 term (6 months) Instant Access

ISBN-10:  1305528441  | ISBN-13:  9781305528444

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  • Organizational Behavior: Managing People and Organizations
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  • MindTap® Management, 1 term (6 months) Instant Access
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  • Organizational Behavior: Managing People and Organizations
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Efficacy and Outcomes

Reviews

"I have taught OB several years in two different universities and find this book the best by far. I am able to keep students attention and feel like I'm not wasting their time or mine with the materials in each chapter."

— Dr. Christie Morgan, Southern Arkansas University

"The boxes are great and the cases are helpful."

— Dr. Christie Morgan, Southern Arkansas University

Supplements

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Instructor Supplements

Instructor's Resource CD-ROM  (ISBN-10: 1435462831 | ISBN-13: 9781435462830)

Prepare tomorrow's managers today with the help of this convenient Instructor's Resource CD. You will save time with all of the electronic teaching resources and student learning tools at your fingertips, including the Instructor's Resource Manual, PowerPoint® slides, ExamView and Word Test Bank files, and DVD Guide. All content has been updated to match the changes to the text, including new PowerPoint slides, an updated testbank, and revised Instructor's Manual.

DVD for Organizational Behavior  (ISBN-10: 1435462076 | ISBN-13: 9781435462076)

Completely revised from the previous edition, nineteen NEW clips bring organizational behavior to life by challenging students' understanding and reinforcing concepts from the book. The clips are tied to the end of chapter, "How Do You See It?" Cases. The accompanying DVD guide (available on the Instructor's Companion Website) offers detailed descriptions of the segments, including chapter learning goals, chapter concepts spotlighted in segments, a synopsis, case discussion questions and suggested answers. These videos can also be found streaming on the CourseMate site as well as being offered as homework quizzing in CengageNow.

CourseMate with Career Transitions 2.0, 1 term (6 months) Instant Access  (ISBN-10: 1133629644 | ISBN-13: 9781133629641)

Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's CourseMate for ORGANIZATIONAL BEHAVIOR, 11E brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. CourseMate goes beyond the book to deliver what you need!

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CengageNOW™, 1 term (6 months) Instant Access  (ISBN-10: 1133663664 | ISBN-13: 9781133663669)

This robust, online course management system gives you more control in less time and delivers better student outcomes -- NOW. CengageNOW for ORGANIZATIONAL BEHAVIOR 11e includes book-specific resources that can be assigned and graded automatically, along with a menu of multi-media tools for students. Flexible assignments, automatic grading and an exportable gradebook with reports save you valuable time. The Personalized Study Plan diagnostic tool empowers students to master concepts, prepare for exams, and become more involved in class. Because a modern eBook is automatically integrated within CengageNOW, you can provide your students with price flexibility for your course! Also, available upon request, CengageNOW can be integrated with a variety of Learning Management Systems (i.e. BlackBoard).

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CengageNOW with Cengage Learning Write Experience 2.0 Powered by MyAccess, 1 term (6 months) Instant Access  (ISBN-10: 1133663710 | ISBN-13: 9781133663713)

With its engaging learning and assessment tools, CengageNOW supports the entire student workflow, from motivation to mastery. For instructors, CengageNOW provides control and customization with the opportunity to tailor the learning experience to improve outcomes.

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Cengage Learning's Write Experience is a new technology that is the first in higher education to offer students the opportunity to improve their writing and analytical skills without adding to your workload. Offered through an exclusive agreement with Vantage Learning, creator of the software used for GMAT essay grading, Write Experience evaluates students' answers to a select set of assignments for writing for voice, style, format, and originality. For more information about this unique course solution, contact your local sales representative or visit www.cengage.com/writeexperience. Better Writing. Better Outcomes. Write Experience.

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Global Economic Crisis Online Instant Access Code  (ISBN-10: 1439040745 | ISBN-13: 9781439040744)

The current global economic crisis leaves more and more questions unanswered every day and presents "one of the most teachable moments of the century." South-Western delivers the solution. The Global Economic Crisis Resource Center is an online one-stop shopping location that provides educators with current news, journal articles, videos, podcasts, PowerPoint® slides, test questions, and much more.

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Business and Company Resource Center User's Guide (with Access Code)  (ISBN-10: 0759347956 | ISBN-13: 9780759347953)

Put a complete business library at your fingertips with The Business & Company Resource Center. The BCRC is a premier online business research tool that allows you to seamlessly search thousands of periodicals, journals, references, financial information, industry reports, company histories and much more.

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CourseMate with Career Transitions 2.0, 1 term (6 months) Instant Access  (ISBN-10: 1133629644 | ISBN-13: 9781133629641)

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CengageNOW™, 1 term (6 months) Instant Access  (ISBN-10: 1133663664 | ISBN-13: 9781133663669)

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CengageNOW with Cengage Learning Write Experience 2.0 Powered by MyAccess, 1 term (6 months) Instant Access  (ISBN-10: 1133663710 | ISBN-13: 9781133663713)

Have the tools you need to be successful A variety of tools are available in CengageNOW™, all combined in one easy-to-use resource designed to improve your grades. Some resources get you prepared for class and help you succeed on homework, and others show you specific areas where you can work to improve. Stay ahead of the course requirements CengageNOW shows you the path through your course—from first day through finals. Once you know what’s expected, it’s easier to complete your assignments. Gain understanding that stays with you Do well on tests as well as the assignments! Bridge the gap between homework and tests by using CengageNOW to truly understand the material. Self-study and review materials keep you on the right track, to make sure your understanding goes beyond memorization. Set yourself up for better grades Why wonder where you stand? CengageNOW includes trackable assignments and grades. It tells you what to do to improve your grade, and gives you the tools to accomplish it! Student Testimonials: “I love the check your work option. Really, when you’re having a hard time figuring out an answer, sometimes working backwards is the best way to understand conceptually what you’re doing wrong.” - Brad Duncan University of Utah “I liked the videos because they were short enough to teach me and because they were short, I was able to find time to watch them again and again if I did not understand the first time.” - Jennifer Wright Northeast Wisconsin Technical College CTA: Ask your instructor about CengageNOW for this course.

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Cengage Learning Write Experience 2.0 Powered by MyAccess with eBook, 1 term (6 months) Instant Access  (ISBN-10: 1133663656 | ISBN-13: 9781133663652)

Cengage Learning's Write Experience Is a new technology that is the first in higher education to offer students the opportunity to improve their writing and analytical skills without adding to your workload. Offered through an exclusive agreement with Vantage Learning, creator of the software used for GMAT essay grading, Write Experience evaluates students' answers to a select set of assignments for writing for voice, style, format, and originality. For more information about this unique course solution, contact your local sales representative or visit www.cengage.com/writeexperience. Better Writing. Better Outcomes. Write Experience.

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MindTap® Management, 1 term (6 months) Instant Access  (ISBN-10: 1285513770 | ISBN-13: 9781285513775)

MindTap™ Management for Griffin/Moorhead's Organizational Behavior: Managing People and Organizations, 11th Edition provides you with the tools you need to better manage your limited time -- you can complete assignments whenever and wherever you are ready to learn with course material specially customized for you by your instructor and streamlined in one proven, easy-to-use interface. With an array of tools and apps -- from note taking to flashcards -- you'll get a true understanding of course concepts, helping you to achieve better grades and setting the groundwork for your future courses.

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LMS Integrated for MindTap® Management, 1 term (6 months) Instant Access  (ISBN-10: 1285588495 | ISBN-13: 9781285588490)

This access code will provide you with seamless access to your MindTap™ Management resources from within your campus Learning Management System. You will be prompted to enter this access code the first time that you click on a link in your course that includes Cengage content.

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LMS Integrated for CourseMate™, 1 term (6 months) Instant Access  (ISBN-10: 1285753186 | ISBN-13: 9781285753188)

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Flash Cards, 1 term (6 months) Instant Access  (ISBN-10: 1305210395 | ISBN-13: 9781305210394)

Flash cards are effective study aids especially when you only have a limited amount of time. These flash cards work with your title and can help you to review and learn essential terms and key concepts. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

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Global Economic Crisis Online Instant Access Code  (ISBN-10: 1439040745 | ISBN-13: 9781439040744)

The current global economic crisis leaves more and more questions unanswered every day and presents "one of the most teachable moments of the century." South-Western delivers the solution. The Global Economic Crisis Resource Center is an online one-stop shopping location that provides you with current news, journal articles, videos, podcasts, PowerPoint® slides, test questions, and much more.

List Price = $31.00  | CengageBrain Price = $31.00  | College Bookstore Wholesale Price = $31.00

Business and Company Resource Center User's Guide (with Access Code)  (ISBN-10: 0759347956 | ISBN-13: 9780759347953)

Put a complete business library at your fingertips with The Business & Company Resource Center. The BCRC is a premier online business research tool that allows you to seamlessly search thousands of periodicals, journals, references, financial information, industry reports, company histories and much more.

List Price = $106.95  | CengageBrain Price = $106.95  | College Bookstore Wholesale Price = $80.25

Quizzing, 1 term (6 months) Instant Access  (ISBN-10: 1305207718 | ISBN-13: 9781305207714)

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Quizzing with Flash Cards, 1 term (6 months) Instant Access  (ISBN-10: 1305205154 | ISBN-13: 9781305205154)

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Meet the Author

Author Bio

Ricky W. Griffin

Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He served as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management, the Southern Management Association, and the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace, and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including: Management, Organizational Behavior, HR, Management Skills, Introduction to Business, and International Business.

Gregory Moorhead

Gregory Moorhead is an associate professor of management at Arizona State University. He attended Texas Tech University and the University of Houston. He earned his BSIE, M.B.A., and Ph.D. in organizational behavior and management. He joined the faculty at ASU in 1978 and has taught courses in management principles, management policy and strategy, personnel management, and operations management, as well as graduate seminars in organizational behavior and international management. Dr. Moorhead has written numerous articles that have been published in leading managerial journals, including ACADEMY OF MANAGEMENT JOURNAL, ACADEMY OF MANAGEMENT REVIEW, HUMAN RELATIONS, ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, EDUCATIONAL AND PSYCHOLOGICAL MEASUREMENT, JOURNAL OF MANAGEMENT STUDIES, and others. His research focuses on the fields of groupthink, group decision-making, job design, leadership, and organization structure. He frequently travels internationally with his students, giving him a unique first-hand perspective on numerous global topics.