Higher Education

Communication in Small Groups: Theory, Process, and Skills, 7th Edition

  • John F. Cragan St. Thomas University
  • David W. Wright Late, Illinois State University
  • Chris R. Kasch Bradley University
  • ISBN-10: 0495095966  |  ISBN-13: 9780495095965
  • 360 Pages
  • Previous Editions: 2004, 1999, 1995
  • © 2009 | Published
  • College Bookstore Wholesale Price = $132.75
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About

Overview

COMMUNICATION IN SMALL GROUPS: THEORY, PROCESS, SKILLS expertly balances theory and processes with practical skill development. Drawing on their extensive and varied experience as active researchers, lecturers, and communication consultants, the authors provide students with a clear and comprehensive introduction to the study of small group communication. This well-respected text effectively integrates theory, research, and practice, guiding readers to apply concepts and principles to the process of communication when working as members of a team.

Features and Benefits

  • Using an interdisciplinary approach, the text includes the latest research findings on small group communication drawn from a wide variety of fields and sources, providing a uniquely broad and inclusive overview of current theory and practice.
  • The text uses numerous case studies depicting classroom and real-life groups to illustrate important aspects of small group communication and to help students acquire basic small group skills through a proven "learning" or practical approach.

Table of Contents

Preface.
1. Defining Small Group Communication.
2. Learning Core Group Communication Theories, Processes, and Skills.
3. Structuring Problem-Solving Groups.
4. Preparing for Group Problem-Solving.
5. Managing Diversity and Relational Trust.
6. Leading Small Groups.
7. Effective Role Performance in Small Groups.
8. Managing Group Conflict.
9. Facilitating Work Groups in Organizations.
10. Collaborating in Virtual Teams.

What's New

  • The current edition features 16 new professional narratives that provide a wide-ranging portrait of how small groups function in a variety of American organizations, using the first-hand knowledge and advice of real-world professionals to link communication theory and practice.
  • The new Seventh edition features 25 new "Voices from the Front" professional narratives that provide a wide-ranging portrait of how small groups function in a variety of American organizations, using the first-hand knowledge and advice of real-world professionals to link communication theory and practice.
  • Concise summaries of chapter contents and summary tables clearly identify key ideas, making it easier for students to review and master the course material.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + InfoTrac® College Edition Printed Access Card

ISBN-10: 0495639672 | ISBN-13: 9780495639671

List Price = $176.95  | CengageBrain Price = $176.95  | College Bookstore Wholesale Price = $132.76

This Bundle Includes:

  • Communication in Small Groups: Theory, Process, and Skills
    List Price = $176.95  | CengageBrain Price = $176.95  | College Bookstore Wholesale Price = $132.75
  • InfoTrac® College Edition Printed Access Card
    List Price = $32.00  | College Bookstore Wholesale Price = $24.00


Efficacy and Outcomes

Reviews

"The main strengths of this text include superb organization, coverage, and writing. Also, detailed instructor's manual and online component to support teaching and learning are very laudable."

— Kekeli K. Nuviadenu, Ph.D., Bethune-Cookman University

"I will surely adopt the new text because my students have gone on to finish undergraduate and graduate degrees largely because this book made learning communication theory enjoyable for them."

— Bob Betts, Rock Valley College

"Overall, the scholarship is excellent for upper-level undergraduate courses and even some graduate courses. Students will appreciate the many website references throughout each chapter."

— Audrey Wilson Allison, Kennesaw State University

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Resource Manual Online  (ISBN-10: 0495570370 | ISBN-13: 9780495570370)

This comprehensive 300-page Instructor's Resource Manual contains sample course syllabi, policies, and model course outlines, assignments, learning activities, and instructor resources, and an exam bank with more than 300 multiple-choice questions.

InfoTrac® College Edition Printed Access Card  (ISBN-10: 0534558534 | ISBN-13: 9780534558536)

This online research and learning center offers over 20 million full-text articles from nearly 6,000 scholarly and popular periodicals. The articles cover a broad spectrum of disciplines and topics--ideal for every type of researcher. Learn more at www.cengage.com/infotrac. (Access code/card required).

List Price = $32.00  | College Bookstore Wholesale Price = $24.00

Student Supplements

InfoTrac® College Edition Printed Access Card  (ISBN-10: 0534558534 | ISBN-13: 9780534558536)

Save time, save money, and eliminate the trek to the library and long waits for reserved readings with InfoTrac® College Edition, an online university library of more than 5,000 academic and popular magazines, newspapers, and journals.

List Price = $32.00  | College Bookstore Wholesale Price = $24.00

Meet the Author

Author Bio

John F. Cragan

John F. Cragan is Distinguished Professor and Assistant Chair in the Communication and Journalism Department at the University of St. Thomas, St. Paul, MN, and Professor Emeritus in the School of Communication at Illinois State University, Normal, IL. He has published extensively in the areas of small group, organizational, and applied communication and has co-authored several books and scores of articles. In addition, he has consulted for numerous public and private organizations, including State Farm, 3M, and the Illinois Fire Chiefs Association.

David W. Wright

David W. Wright was Professor Emeritus in the School of Communication, Illinois State University, Normal, IL. He published extensively in the areas of small group and organizational communication and consulted for GTE and the Detroit Police Department.

Chris R. Kasch

Chris R. Kasch is an Associate Professor in the Department of Communication at Bradley University in Peoria, IL. His current research and teaching interests lie in the area of organizational communication, including interpersonal, small group, and computer-mediated communication. In 1996, he was the first faculty member at Bradley to develop and teach courses online, including courses in Virtual Teams, Interactive Advertising, Training and Development, and Organizational Culture and Change. He has consulted for numerous public and private organizations including Caterpillar, State Farm, and various regional and national nursing associations.