Case Studies for Health Information Management, 2nd Edition

  • Patricia Schnering St. Petersburg College
  • Nanette B. Sayles East Central College (Union, Missouri)
  • Charlotte McCuen Macon State College
  • ISBN-10: 1133602681  |  ISBN-13: 9781133602682
  • 448 Pages
  • Previous Editions: 2008
  • © 2014 | Published
  • List Price = $ 95.95
  • For quantity discounts, Contact your Representative
  • For single copy purchases, visit



Created specifically for students of Health Information Management and Health Information Technology, this worktext helps bridge the gap between knowledge gained through formal instruction and real-world, on-the-job application. This versatile worktext features 240 case studies with questions and exercises for each case that require you to draw on critical thinking, problem solving, and decision making skills, facilitating the transition from studying theory to analyzing and applying what you have learned. Now updated and expanded, the second edition features the latest RHIA and RHIT domains and competencies, so you can prepare effectively for certification. In addition, new online learning resources provide convenient access to additional web content, online forms, and spreadsheets to complement the cases.

Features and Benefits

  • The text's 240 real-world cases address diverse scenarios across seven major HIM topics, including health data management, healthcare privacy and ethics, information technology, and project and operations management.
  • Within each section, case studies progress from simple, common situations to increasingly complex and difficult challenges, allowing students to steadily increase their knowledge and confidence while developing essential critical thinking, problem solving, and decision making skills.
  • Cases include realistic forms modeled on current documentation used by HIM professionals, helping students gain familiarity with an important aspect of daily practice in the field.
  • A detailed correlation grid illustrates how case studies relate to current AHIMA RHIA and RHIT domains and competencies needed for certification, making it easy to connect classroom work to exam preparation efforts and the essential skills students will apply as they begin their careers.
  • This versatile text is a perfect complement to any HIM or HIT course, as well as a valuable resource for self-study or professional reference.

Table of Contents

1. Health Data Management.
2. Clinical Classification Systems and Reimbursement Methods.
3. Statistics and Quality Improvement.
4. Healthcare Privacy, Confidentiality, Legal, and Ethical Issues.
5. Information Technology and Systems.
6. Management and Health Information Services.
7. Project and Operations Management.

What's New

  • The Second Edition includes updated information on the latest AHIMA RHIA and RHIT domains and competencies, linking case studies to the most current curriculum and allowing students to prepare effectively for certification exams.
  • Many of the text's 240 case studies have been revised and updated to reflect current industry practices and cutting-edge technology, as well as providing additional emphasis on important topics such as working with registries, meaningful use, the Joint Commission, electronic health interchanges, and disaster planning.
  • Case studies in the Second Edition feature a wider variety of care settings to better reflect the idverse options available to today's professionals outside of traditional inpatient facilities, including long-term care centers, behavioral health organizations, correctional institutions, and skilled nursing facilities.
  • In addition to promoting critical thinking, problem solving, and decision making, many questions and exercises in the current edition include complex statistical activities involving spreadsheets and flow charts, providing an opportunity to hone valuable technical skills.
  • New and updated teaching and learning resources are available to complement the text, including a companion website with additional content, online forms, and downloadable spreadsheets.

Efficacy and Outcomes


"I would highly recommend this text to my fellow faculty and all other HIM colleagues. I would encourage them to adopt this text because of the positive results I see in student accomplishment during the exercises. The wide range of scenarios and activities build student self-confidence in areas where they have had little or no experience. Most of all, the students enjoy working on the case studies as they put their HIM knowledge into practice."

— Marie Janes

"I love this book, I love the variety of topics all under the same cover- students can buy it once and use it multiple times."

— Melissa Edenburn


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Online Instructor's Manual  (ISBN-10: 1133606520 | ISBN-13: 9781133606529)

Meet the Author

Author Bio

Patricia Schnering

Patricia Schnering is an adjunct instructor of HIM at St. Petersburg College, and serves on its advisory board. In addition to experience as an HIM supervisor and consultant, she is the founder and owner of PRG Publishing Inc., where she published the first Professional Review Guides. Ms. Schnering has served as president of GCHIMA and on FHIMA’s board of directors, where she twice received the FHIMA Literary Award. She is also a member of AHIMA and the Assembly on Education (AOE). In addition to a business administration from the University of South Florida, she is a graduate of the health information management program at St. Petersburg College, and holds both CCS and RHIA certifications.

Nanette B. Sayles

Nanette B. Sayles, Ed.D., RHIA, CCS, CHPS, CPHIMS, FAHIMA, is a 1985 graduate of the University of Alabama at Birmingham Health Information Management Program (formerly Medical Record Administration Program). She went on to earn master of science in health information management and master of public administration degrees from the University of Alabama at Birmingham, as well as a doctorate in adult education from the University of Georgia. An associate professor in the Health Information Management Program at East Central College in Union, Missouri, Sayles previously served as program director and assistant professor for the Health Information Management and Technology Programs at Macon State College in Macon, Georgia. She has extensive HIM experience in hospitals, consulting, system development and implementation, and education and is the recipient of the 2005 AHIMA Triumph Educator award.

Charlotte McCuen

Charlotte McCuen, M.S., RHIA, is a graduate of Medical College of Georgia (1983) where she earned her BS degree in Health Information Administration (formerly Medical Record Administration). She later returned to college to further her education earning a Masters in Health Care Policy and Administration from Mercer University (1998) in Macon, Georgia. Prior to teaching she worked 15 years as a HIM Director in an acute care hospital, behavioral health care hospital and consulted for long-term care facilities, physician offices, and renal dialysis centers.