This book enhances the reader's opportunity for career success by targeting fundamental skills. Handling Conflict will provide foundations for effectively dealing with criticism and aggression in the workplace. Covering topics such as avoiding conflict, channeling anger and giving/receiving criticism, this is the perfect tool for the experienced professional, those re-entering the workforce and those beginning their careers.
1. Use and Abuse of Conflict, 2. Receiving Advice and Criticism, 3. Giving Advice and Criticism, 4. Aggressiveness vs. Assertiveness, 5. Handling Anger, 6. Preventing Conflict, 7. Managing Conflict, 8. Being a Peacemaker
All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.
For more information about these supplements, or to obtain them, contact your Learning Consultant.
List Price = $310.95 | College Bookstore Wholesale Price = $230.00