Delmar Learning, the leader in providing first-rate educational materials for automotive technicians, now offers the Service Consultant Computer Based Training (CBT), which is part of the exciting, self-paced Professional Automotive Technician Training Series. This course offers more than 8.5 hours worth of quality instruction. Combining theory, diagnosis, and repair information into one easy-to-use training tool, this highly interactive product helps technicians receive the most applicable delivery method for their needs, regardless of technical infrastructure.
Service Facilites and the Service Consultant
Communications: Customer Relations
Internal Communications, Relations, and Supervision
Communications: Customer Delivery and Follow-Up