Professional

Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace, 1st Edition

  • includes Studyware
  • Michelle Heller, CMA (AAMA), RMA Columbus State Community College
  • Lynette Veach, MLT (ASCP)
  • ISBN-10: 1401827187  |  ISBN-13: 9781401827182
  • 752 Pages
  • © 2009 | Published
  • List Price = $ 156.95
  • For quantity discounts, Contact your Representative
  • For single copy purchases, visit CengageBrain.com
  • Newer Edition Available

About

Overview

Medical assistants are being called upon more than ever before to perform complex tasks, to possess strong computer and patient screening skills, and to communicate effectively with patients and other medical professionals. Rooted in real-life, this book will give you the confidence to think on a higher level and develop problem solving skills, while learning the clinical competencies and technical skills needed to succeed on the job. The book's practical toolbox approach, combined with hands-on electronic medical records training, will help you begin your journey to becoming a successful and professional clinical medical assistant.

Additional Product Information

Features and Benefits

  • Introduces and reinforces the uses of EHR technology throughout the text, focusing on electronic charting and electronic medical records
  • Procedure and competency for working within an electronic medical record, using SynapseEHR 1.0: An Electronic Charting Software
  • Step-by-step procedures show rationales for each step and include visual illustrations and progress note documentation samples
  • Key Competencies provide a direct link to the procedures and professional skills taught within each chapter, with correlation to ABHES and CAAHEP standards
  • Toolboxes integrated within each chapter highlight real-world topics—field smarts, electronic medical records, HIPAA alerts, critical thinking, and more
  • StudyWARE Challenge and DVD Link apply a multimedia approach to learning the chapter content, directing you to interactive activities and assessment
  • Free Student Software with StudyWARE, video case studies, animations library, the Competency Challenge, and an Audio Library
  • Mapping guide to the 2008 CAAHEP standards available on the Online Companion

Table of Contents

UNIT I BUILDING A SOLID FOUNDATION
Chapter 1 Journey to Professionalism
Chapter 2 Organization and Time Management in the Medical Office
UNIT II THE MEDICAL RECORD AND THE IMPORTANCE OF GOOD DOCUMENTATION
Chapter 3 The Complete Medical Record and Electronic Charting
Chapter 4 Fundamentals of Documentation
UNIT III COMMUNICATING ON A CLINICAL LEVEL
Chapter 5 Conducting a Patient Interview and Developing a Medical History
Chapter 6 Developing In-Office Screening Skills
Chapter 7 Conducting Telephone Screenings
Chapter 8 Assisting Patients with Special Needs
Chapter 9 Planning and Providing Patient Education
UNIT IV ASSISTING WITH EXAMINATIONS AND PROCEDURES
Chapter 10 Principles of Infection Control and OSHA Standards
Chapter 11 Basic Vital Signs and Measurements
Chapter 12 The Physical Exam
Chapter 13 Eye and Ear Examinations and Procedures
Chapter 14 Gastrointestinal Examinations and Procedures
Chapter 15 Cardiovascular Examinations and Procedures
Chapter 16 Pulmonary Examinations and Procedures
Chapter 17 Women’s Health Issues: Obstetrics & Gynecology
Chapter 18 Urology and Male Reproductive Examinations and Procedures
Chapter 19 Evaluation and Care of the Pediatric Patient
Chapter 20 Evaluation and Care of the Geriatric Patient
Chapter 21 Orthopedics, Rehabilitation, & Physical Therapy
UNIT V ASEPSIS AND ASSISTING WITH STERILE PROCEDURES
Chapter 22 Asepsis and Identification and Maintenance of Surgical Instruments
Chapter 23 Tray Setups and Minor Surgical Supplies and Equipment
Chapter 24 Assisting with Minor Office Surgeries and Wound Care Procedures
UNIT VI MEDICAL LABORATORY CONCEPTS
Chapter 25 Fundamentals of the Medical Laboratory
Chapter 26 Collecting the Blood Sample
Chapter 27 Urinalysis
Chapter 28 Hematology and Coagulation Studies
Chapter 29 Microbiology
Chapter 30 Clinical Chemistry and CLIA Waived Rapid Tests
UNIT VII DIAGNOSTIC RADIOLOGY AND ULTRASOUND
Chapter 31 Diagnostic Imaging
UNIT VIII PHARMACOLOGY
Chapter 32 Fundamentals of Pharmacology
Chapter 33 Dosage Calculations
Chapter 34 Administration of Medications and IV Therapy
UNIT IX EMERGENCY CARE
Chapter 35 Urgent Care and Emergency Procedures

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Manual  (ISBN-10: 1401827195 | ISBN-13: 9781401827199)

Workbook  (ISBN-10: 1401827209 | ISBN-13: 9781401827205)

Specifically designed to reinforce and apply concepts, this workbook will give you the opportunities and confidence to think on a higher level and develop problem solving skills, while learning the clinical competencies and technical skills needed to succeed on the job. Competency checklists for each procedure track the clinical and general competencies designated by ABHES and CAAHEP.

List Price = $57.95  | CengageBrain Price = $57.95  | College Bookstore Wholesale Price = $43.50

Electronic Classroom Manager  (ISBN-10: 1401827225 | ISBN-13: 9781401827229)

Student Supplements

Workbook  (ISBN-10: 1401827209 | ISBN-13: 9781401827205)

Specifically designed to reinforce and apply concepts, this workbook will give you the opportunities and confidence to think on a higher level and develop problem solving skills, while learning the clinical competencies and technical skills needed to succeed on the job. Competency checklists for each procedure track the clinical and general competencies designated by ABHES and CAAHEP.

List Price = $57.95  | CengageBrain Price = $57.95  | College Bookstore Wholesale Price = $43.50

Studyware with Critical Thinking Challenge 1.0  (ISBN-10: 1111538654 | ISBN-13: 9781111538651)

List Price = $74.95  | CengageBrain Price = $74.95  | College Bookstore Wholesale Price = $56.50

Meet the Author

Author Bio

Michelle Heller, CMA (AAMA), RMA

Currently a faculty member at Columbus State Community College, Michelle Heller has worked in health care and health care education for the past 30 years. She has received a variety of “Outstanding Teacher” awards from institutions in which she has taught, as well as the Ohio Council of Private Career Schools and Colleges. A frequent presenter and the author of multiple textbooks, Heller has served as both director of education and director of the Medical Assisting Program for the Ohio Institute of Health Careers. She also serves on the ABHES Medical Assisting programmatic accreditation committee.

Lynette Veach, MLT (ASCP)

Lyn Veach is an honors graduate from Career Academy where she received a certificate in medical assisting. She later received her AAS in Medical Laboratory Technology from Columbus Technical Institute-now Columbus State Community College-where she was recognized as the class valedictorian and graduated summa cum laude. Lyn has worked in a variety of settings throughout the last 30 years including physician offices, reference laboratories, and hospital laboratories. She has taught both medical assisting and physician's office laboratory courses at Aristotle Institute of Technology and Columbus State Community College. Lyn has contributed chapters and written ancillary materials for a variety of publishing projects.