Instructor Companion Website
(ISBN-10: 1133610811 | ISBN-13: 9781133610816)
ASE Test Preparation - C1 Service Consultant
(ISBN-10: 1111127123 | ISBN-13: 9781111127121)
The fifth edition of Delmar’s Automotive Service Excellence (ASE) Test Preparation Manual for the C1 SERVICE CONSULTANT certification exam contains an abundance of content designed to help you successfully pass your ASE exam. This manual will ensure that you not only understand the task list and therefore the content your actual certification exam will be based upon, but also provides descriptions of the various types of questions on a typical ASE exam, as well as presents valuable test taking strategies enabling you to be fully prepared and confident on test day.
List Price = $25.95
| CengageBrain Price = $25.95
| College Bookstore Wholesale Price = $19.75
Managing Automotive Businesses: Strategic Planning, Personnel and Finances
(ISBN-10: 1401898963 | ISBN-13: 9781401898960)
The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers in the successful operation of an automotive service facility. Coverage begins with a general discussion of the management structure and the service manager's role in facility operations. Consideration is then given to navigation of the personnel process from the recruitment of workers to supervision of their performance. The financial business practices of a service manager familiarizes readers with the importance of fiscal responsibility in the operation of a lucrative automotive service business.
List Price = $118.95
| CengageBrain Price = $118.95
| College Bookstore Wholesale Price = $89.50