Basic Letter and Memo Writing is an intensive, activity-oriented text-workbook that shows users how to apply basic principles of communication to write clear and effective business documents. Through numerous document examples and applications, students master basic skills and apply them in specific, real-world business situations.
1. Effective Communication 2. Ten Guides for Effective Writing 3. Good-News Messages 4. Bad-News Messages 5. Persuasive Messages 6. Team Writing 7. Letter and Memo Reports 8. Goodwill Messages 9. Employment Communications Appendices A. Address Directory (for student activities) B. Shell Cove Address Directory (for Shell Cove case study) C. Editing and Language Arts Checkpoint Guides Index
All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.
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