Professional

A+ Guide to Managing and Maintaining Your PC, Comprehensive, 6th Edition

About

Overview

Written by best-selling author and instructor Jean Andrews, this edition maps fully to CompTIA's new 2006 A+ Exam objectives. This full-color guide is designed to be the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. Video clips are available on the accompanying CD so readers can watch the author bring concepts and technical topics to life via live demonstrations.

Features and Benefits

  • Maps fully to CompTIA's 2006 A+ Exams
  • A+ Table of Contents provides quick reference to all A+ material
  • All content on installation, configuration, maintenance, and troubleshooting has been updated and made current. New content includes scanners, as well as setting up, securing and using a wireless LAN.
  • A+ certification icons and A+ Tips highlight all of the material related to the exams, so students can pay close attention to pertinent information.
  • Includes extensive pedagogical features, such as A+ Exam Tips, Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.

Table of Contents

1. Introducing Hardware
2. Introducing Operating Systems
3. PC Repair Fundamentals
4. Form Factors and Power Supplies
5. Processors anc Chipsets
6. Motherboards
7. Upgrading Memory
8. Hard Drives
9. Installing and Supporting I/O Devices
10. Multimedia Devices and Mass Storage
11. Installing Windows 2000/XP
12. Maintaining Windows 2000/XP
13. Supporting Windows 2000/XP Users and Their Data
14. Troubleshooting Windows 2000/XP Startup
15. Windows 9x/ME Commands and Startup Disk
16. Supporting Windows 9x/ME
17. PCs on a Network
18. PCs on the Internet
19. Securing your PC and LAN
20. Notebooks, Table PCs, and PDAs
21. Supporting Printers and Scanners
22. The Professional PC Technician
Appendices
A.How an OS Uses System Resources
B.Electricity and Multimeters
C.Supporting SCSI and Legacy Devices
D.Disassembling a Notebook
E.Introducing Linux
F.Introducing the Mac OS
G.Supporting Windows NT Workstation
H.CompTIA List of Acronyms.

What's New

  • New chapter on security covers securing a computer or small network, and includes extensive coverage on how to rid a system of malicious software.
  • New chapter on professionalism helps students become more customer focused and teaches new communication skills.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: A+ Guide to Managing and Maintaining Your PC, Comprehensive, 6th + Lab Manual + LabSim for A+ Essentials, Enhanced, 2nd

ISBN-10: 0538768843  | ISBN-13: 9780538768849

List Price = $345.95


Bundle: A+ Guide to Managing and Maintaining Your PC, Comprehensive, 6th + LabSim for A+ IT Technician, 220-602, Enhanced, 2nd

ISBN-10:  1435478010 | ISBN-13:  9781435478015

List Price = $220.95


Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Resource  (ISBN-10: 1418067024 | ISBN-13: 9781418067021)

Cable Tester  (ISBN-10: 0619217383 | ISBN-13: 9780619217389)

Multimeter  (ISBN-10: 0619131012 | ISBN-13: 9780619131012)

Compact and economical digital multimeter is perfect for an A+ PC Repair lab, a technician's workbench, or for field use.

PC Repair Toolkit/ESD Strap Combo  (ISBN-10: 0619016558 | ISBN-13: 9780619016555)

22-piece toolset included the most popular tools needed to fix any PC/computer, and an anti-static wristband.

List Price = $43.95  | College Bookstore Wholesale Price = $32.75

Lab Manual  (ISBN-10: 0619217634 | ISBN-13: 9780619217631)

The Lab Manual for A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 6th Edition, is a valuable tool designed to enhance your classroom experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, review questions and more are all included.

List Price = $131.95  | CengageBrain Price = $131.95  | College Bookstore Wholesale Price = $99.00

Student Supplements

Cable Tester  (ISBN-10: 0619217383 | ISBN-13: 9780619217389)

List Price = $80.95  | College Bookstore Wholesale Price = $60.50

Multimeter  (ISBN-10: 0619131012 | ISBN-13: 9780619131012)

Compact and economical digital multimeter is perfect for an A+ PC Repair lab, a technician's workbench, or for field use.

List Price = $37.95  | College Bookstore Wholesale Price = $28.25

PC Repair Toolkit/ESD Strap Combo  (ISBN-10: 0619016558 | ISBN-13: 9780619016555)

22-piece toolset included the most popular tools needed to fix any PC/computer, and an anti-static wristband.

List Price = $43.95  | College Bookstore Wholesale Price = $32.75

Lab Manual  (ISBN-10: 0619217634 | ISBN-13: 9780619217631)

The Lab Manual for A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 6th Edition, is a valuable tool designed to enhance your classroom experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, review questions and more are all included.

List Price = $131.95  | CengageBrain Price = $131.95  | College Bookstore Wholesale Price = $99.00

Meet the Author

Author Bio

Jean Andrews

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.