Whether you're contemplating a tour escorting career, or are already managing tour groups, "Conducting Tours" is an essential, practical resource for the fascinating world of tourism. The book represents many segments of the travel industry and draws from Dr. Mancini's experiences in conducting over 150 domestic and international tours, teaching courses in tour management for many years, and holding consulting positions with many of the industry's leading tour companies. The magazine-style prose of the book makes the reading enjoyable, with professional profiles of working guides and tour managers to enliven the subject matter. To illustrate key points, this edition includes numerous photos, charts, maps, and up-to-date reference material. For career success as a tour guide, director or planner, hotel personnel, city guide, travel agent, or tourist bureau representative, let "Conducting Tours" be your guide!
Table of Contents
Chapter 1: What is Tour Conducting? Chapter 2: City and Site Guiding. Chapter 3: Multi-Day Tours. Chapter 4: Client and Escort Psychology. Chapter 5: Working with Hotels. Chapter 6: Air Travel and Tours. Chapter 7: Suppliers and Attractions. Chapter 8: Expecting the Unexpected. Chapter 9: Creating a Tour. Chapter 10: Getting the Job…and Keeping it. Appendix. Glossary. Bibliography. Index.