Conducting Tours: A Practical Guide, 3rd Edition

  • Marc Mancini, MA, MS, PhD West Los Angeles College, Los Angeles, California
  • ISBN-10: 076681419X  |  ISBN-13: 9780766814196
  • 272 Pages
  • Previous Editions: 1996, 1990
  • © 2001 | Published
  • List Price = $ 235.95
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Whether you're contemplating a tour escorting career, or are already managing tour groups, "Conducting Tours" is an essential, practical resource for the fascinating world of tourism. The book represents many segments of the travel industry and draws from Dr. Mancini's experiences in conducting over 150 domestic and international tours, teaching courses in tour management for many years, and holding consulting positions with many of the industry's leading tour companies. The magazine-style prose of the book makes the reading enjoyable, with professional profiles of working guides and tour managers to enliven the subject matter. To illustrate key points, this edition includes numerous photos, charts, maps, and up-to-date reference material. For career success as a tour guide, director or planner, hotel personnel, city guide, travel agent, or tourist bureau representative, let "Conducting Tours" be your guide!

Additional Product Information

Features and Benefits

  • Integrated textbook/workbook allows students to learn about the subject from only one source.
  • Magazine-style prose makes reading about destination travel enjoyable and inspiring
  • Over 30 entertaining and thought-provoking activities are included to promote critical thinking, and help students apply knowledge in an entertaining, realistic fashion
  • Profiles of working guides, tour managers, and tour-related personnel makes issues affiliated with conducting tours come alive
  • Profiles of working guides, tour managers, and tour-related personnel makes issues affiliated with conducting tours come alive
  • Numerous instructional strategies are given to boost student comprehension and retention of subject matter

Table of Contents

Chapter 1: What is Tour Conducting? Chapter 2: City and Site Guiding. Chapter 3: Multi-Day Tours. Chapter 4: Client and Escort Psychology. Chapter 5: Working with Hotels. Chapter 6: Air Travel and Tours. Chapter 7: Suppliers and Attractions. Chapter 8: Expecting the Unexpected. Chapter 9: Creating a Tour. Chapter 10: Getting the Job…and Keeping it. Appendix. Glossary. Bibliography. Index.


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Manual  (ISBN-10: 0766814203 | ISBN-13: 9780766814202)

Meet the Author

Author Bio

Marc Mancini, MA, MS, PhD

Dr. Marc Mancini is one of the travel industry's most popular speakers on sales and geography. His seminars draw up to 1,000 attendees, and his consulting skills have served such pacesetting companies as American Express, Lufthansa, American Airlines, and the Carlson Group. He was the principle designer of CLIA's new certification and training programs. He had also produced six destination and training videos. Dr. Mancini is currently a Professor at West Los Angeles College in Los Angeles, California.