Professional

Shortell and Kaluzny's Healthcare Management: Organization Design and Behavior, 6th Edition

  • Lawton Burns Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania.
  • Elizabeth Bradley Yale School of Public Health, New Haven, Connecticut
  • Bryan Weiner Yale School of Public Health
  • ISBN-10: 1435488180  |  ISBN-13: 9781435488182
  • 608 Pages
  • Previous Editions: 2006, 2000
  • © 2012 | Published
  • List Price = $ 214.95
  • For quantity discounts, Contact your Representative
  • For single copy purchases, visit CengageBrain.com

About

Overview

Completely updated to address the challenges faced by modern health care organizations, the sixth edition of SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR offers a more global perspective on how the United States and other countries address issues of health and health care. Written by internationally recognized and respected experts in the field, the new edition continues to bring a systemic understanding of organizational principles, practices, and insight to the management of health services organizations. Based on state-of-the-art organizational theory and research, the text emphasizes application and challenges you to provide a solution or a philosophical position. Coverage includes topics ranging from pay for performance and information technology to ethics and medical tourism and expands upon a major theme of the fifth edition: health care leaders must effectively design and manage health care organizations while simultaneously influencing and adapting to changes in environmental context.

Features and Benefits

  • Written by internationally recognized and respected experts in the field.
  • "In Practice" feature presents a practical situation facing a health services organization which illustrates the major principles and lessons in the chapter.
  • Contains "Debate Time" sections that pose a controversial issue or present divergent perspectives to stimulate your students' thinking.
  • Includes excellent coverage of theory that is thorough, clear and evidence-based.

Table of Contents

PART I: INTRODUCTION.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
PART II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics, and Conflict Management.
8. Complexity, Learning, and Innovation.
9. Improving Quality in Health Care Organizations.
PART III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.

What's New

  • A new introductory chapter provides an overall perspective on the health care sector and the distinctive challenges facing health care organizations.
  • Six new chapters focusing on: quality improvement, strategic thinking, health policy and regulation, health information technology, consumerism and ethics, and global health and health care management.
  • Updated chapters covering organization, work design, and coordination; power and politics, conflict management, and negotiation; leadership and management; communication; and innovation and learning.
  • Contained in each chapter is a brief case study, with questions designed to stimulate discussion among your students and encourage them to apply the concepts and principles they learn to practical managerial and organizational issues.

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

WebTutor™ Advantage on Blackboard®, 1 term (6 months) Printed Access Card  (ISBN-10: 1435488156 | ISBN-13: 9781435488151)

Designed to complement the book, WebTutor is a content-rich, web-based teaching and learning aid that reinforces and clarifies complex concepts. Online quizzes offer automatic grading and electronic tracking for instructors, and feedback for students to reinforce learning.

List Price = $44.00  | CengageBrain Price = $44.00  | College Bookstore Wholesale Price = $33.00

Online Companion  (ISBN-10: 1435488172 | ISBN-13: 9781435488175)

The Premium Web Site provides the following support materials: ELECTRONIC INSTRUCTOR'S MANUAL. The Instructor's Manual that accompanies this book includes an overview of the In Practice and Debate Time material from the text; suggested solutions to the end-of-chapter discussion questions and case studies; teaching tips and exercises; complimentary reading lists; suggested solutions to the Vignette material in the study guide; and an overview of additional Debate Time material from the study guide. ELECTRONIC STUDY GUIDE: The Study Guide includes Vignettes which present additional case study material followed by critical thinking questions; research assignments for the students to complete either in class or on their own to help them practice the skills they will need on the job; and additional Debate Time scenarios. POWERPOINT PRESENTATIONS: This book comes with Microsoft PowerPoint slides for each chapter. They're included as a teaching aid for classroom presentation, to make available to students on the network for chapter review, or to be printed for classroom distribution. Instructors, please feel free to add your own slides for additional topics you introduce to the class. EXAMVIEW®: EXAMVIEW®, the ultimate tool for objective-based testing needs, is a powerful test generator that enables instructors to create paper, LAN, or Web-based tests from test banks designed specifically for their Cengage Course Technology text. Instructors can utilize the ultra-efficient QuickTest Wizard to create tests in less than five minutes by taking advantage of Cengage Course Technology's questions banks, or customize their own exams from scratch. Sample Course Syllabus.

Student Supplements

WebTutor™ Advantage on Blackboard®, 1 term (6 months) Printed Access Card  (ISBN-10: 1435488156 | ISBN-13: 9781435488151)

Designed to complement the book, WebTutor is a content-rich, web-based teaching and learning aid that reinforces and clarifies complex concepts. Online quizzes offer automatic grading and electronic tracking for instructors, and feedback for students to reinforce learning.

List Price = $44.00  | CengageBrain Price = $44.00  | College Bookstore Wholesale Price = $33.00

Meet the Author

Author Bio

Lawton Burns

Lawton Robert Burns, is the James Joo-Jin Kim Professor, and Professor of Health Care Management in the Health Care Management Department at the Wharton School, University of Pennsylvania. He is also Director of the Wharton Center for Health Management and Economics. His research focuses on hospital-physician relationships, strategic change, integrated health care, supply chain management, health care management, formal organizations, physician networks and physician practice management firms. Dr. Burns is the author of, and contributor to several books, as well as numerous articles, on Health Care Management. He is the recipient of numerous grants, awards and Fellowships and has held many academic positions throughout his career. Dr. Burns has also provided expert witness testimony for the federal government as well as for the private sector. He is a member of the Academy of Management, the American Hospital Association and the Association for Health Services Research. Lawton R. Burns has a Bachelor of Arts Degree in Sociology and Anthropology, a Master's Degree in Sociology and a Doctor of Philosophy Degree in Sociology.

Elizabeth Bradley

Elizabeth H. Bradley, Ph.D. is a Professor of Epidemiology and Public Health at the Yale School of Public Health, where she directs the Health Management Program and Global Health Concentration. She is also the Director of the Yale Global Health Initiative. She has extensive academic and research experience in the public health arena and is the recipient of numerous honors and research grants. Her research focuses on health services, with an emphasis on management and quality improvement. Dr. Bradley is a member of the Gerontological Society of America, the Academy of Health, and the Association of University Programs in Health Administration. She is a faculty Associate of the American College of Healthcare Executives and a full member of the Yale Cancer Center Prevention/Control Program. She is also the author of over one hundred published papers and the author of, and contributor to, numerous books and articles in the health field. Elizabeth Howe Bradley has a Bachelor of Arts Degree in Economics, A master of Business Administration and a Doctor of Philosophy Degree in Health Policy and Health Economics.

Bryan Weiner

Bryan J. Weiner is Professor, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill. He is the author of, and the contributor to, numerous books and articles. He is a member of the Academy of Health, the Academy of Management, the American Public Health Association and the Society for Behavioral Medicine. Dr. Weiner has a Bachelor of Arts Degree in Psychology, a Master of Arts Degree in Organizational Psychology and a Doctor of Philosophy Degree in Organizational Psychology.