Communication for the Workplace, 1st Edition
- Thomas L. Means
- ISBN-10: 053872322X | ISBN-13: 9780538723220
- 535 Pages
- © 2001 | Published
Communication for the Workplace connects students with the workplace like no other communications resource on the market. This text addresses the essential writing, speaking, and listening skills needed for success in today's workplace. This is a basic level business communication text.
1.Communicating in Your Life, 2. Communicating in a Diverse Workplace, 3. Nonverbal Communication, 4. The Writing Process, 5. Writing Memos and E-Mail, 6. Writing Letters to Your Clients and Customers, 7. Researching and Using Information, 8. Developing and Using Graphic and Visual Aids, 9. Writing Routine Reports, 10. Writing Formal Reports, 11. Technical Communication, 12. Presentations and Meetings, 13. Communicating with Customers, 14. Employment Communication, 15. Job Application and Interviewing Skills