Business Ethics: Ethical Decision Making & Cases, 8th Edition

  • O. C. Ferrell University of New Mexico
  • John Fraedrich Southern Illinois University at Carbondale
  • Linda Ferrell University of New Mexico
  • ISBN-10: 1439042233
  • ISBN-13: 9781439042236
  • 544 Pages Paperback 
  • Previous Editions: 2008, 2005, 2002
  • © 2011 | Published
  • College Bookstore Wholesale Price = $139.25 
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About The Solution

Overview

Providing a vibrant new four-color design, market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Eighth Edition, delivers an accessible, applied text that thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping students see how ethics can be integrated into key strategic business decisions. Thoroughly revised, the exciting new eighth edition incorporates comprehensive and rigorous updates that reflect the recent economic crisis and the ever-increasing academic and governmental attention being given to this area. It also includes nine all-new case studies, while all other cases have been completely updated. Packed with real-world examples, cases, exercises, simulations, and practice tests, BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Eighth Edition, gives students an abundance of opportunities to master text material through hands-on application.


Additional Product Information

Features/Benefits

  • The leading text on the market, BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Eighth Edition, is renowned for it signature approach--teaching business ethics from a managerial/organizational perspective. More important in today's economy than ever, this proven text emphasizes decision making, leadership, and strategy as it illustrates how to develop, implement, and audit an effective ethics program in a global environment.
  • Extremely timely, the text is completely revised and updated to reflect the latest in the global economic crisis. The issues associated with the recent economic meltdown compelled the authors to provide an updated discussion of ethics from a systemic perspective. The authors' insightful discussions equip students with an ethical understanding of what happened--how greed, excessive risk-taking, and the culture of focusing on rewards and the bottom line helped create the problem.
  • Ensuring students get the most from the course, the text's rich pedagogical program includes Chapter Objectives, a Chapter Outline, a detailed Chapter Summary, and Check Your E.Q. (Ethics Quotient) exercises that help students identify key concepts, initiate discussion, enhance problem-solving skills, and provide an opportunity for self-assessment.
  • The text is packed with real-world, hands-on applications--placing students in the role of decision maker. An "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how the dilemma could be resolved. Chapter-ending "Resolving Ethical Business Challenges" are minicases that give students an opportunity to put what they have learned into action as they use their critical-thinking skills to address realistic ethical issues.
  • Role play cases in the Instructor's Resource Manual provide excellent culminating experiences to help students integrate concepts covered in the text. Cases are also effective as ongoing exercises to provide students with extensive opportunities for interacting and making ethical decisions.

What's New

  • Chapter 2, "Stakeholder Relationships, Social Responsibility, and Corporate Governance," has been significantly reorganized, updated, and expanded to provide an overall framework for the text. Revamped Chapter 3, "Emerging Business Ethics Issues," now offers expanded coverage of issues with abusive and intimidating behavior, lying, bribery, corporate intelligence, environmental sustainability, intellectual property rights, and privacy.
  • Completely revised, Chapter 5, "Ethical Decision Making and Ethical Leadership," reflects the latest research and understanding of ethical decision making. It also features a new section on ethical leadership. Expanded Chapter 6, "Individual Factors: Moral Philosophies and Values," now explores the role of moral philosophies and moral development as individual factors in the ethical decision-making process. It also provides a new section on white-collar crime.
  • Chapter 8, "Developing an Effective Ethics Program," has been significantly refined and updated with corporate best practices for developing ethics programs. In addition, Chapter 10, "Globalization of Ethical Decision Making," has been completely revised to reflect the complex and dynamic events that almost caused a global depression.
  • Nine cases are new to this edition, including Monsanto Attempts to Balance Stakeholder Interests; Wal-Mart: The Future is Sustainability; The American Red Cross; BP (Beyond Petroleum) Focuses on Sustainability; Mattel Responds to Ethical Challenges; Countrywide Financial: The Subprime Meltdown; Banking Industry Meltdown: The Ethical and Financial Risks of Derivatives; The Fraud of the Century: The Case of Bernard Madoff; and Coping with Financial and Ethical Risks at American International Group (AIG). All other cases have been updated.

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This Bundle Includes:

  • Business Ethics: Ethical Decision Making & Cases
    List Price = $187.95  | CengageBrain Price = $149.99  | College Bookstore Wholesale Price = $139.25
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This Bundle Includes:

  • Business Ethics: Ethical Decision Making & Cases
    List Price = $187.95  | CengageBrain Price = $149.99  | College Bookstore Wholesale Price = $139.25
  • Management CourseMate with eBook Printed Access Card
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Table of Contents

Part One: AN OVERVIEW OF BUSINESS ETHICS.
1. The Importance of Business Ethics.
2. Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Part Two: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.
3. Emerging Business Ethics Issues.
4. The Institutionalization of Business Ethics.
Part Three: THE DECISION-MAKING PROCESS.
5. Ethical Decision Making and Ethical Leadership.
6. Individual Factors: Moral Philosophies and Values.
7. Organizational Factors: The Role of Ethical Culture and Relationships.
Part Four: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.
8. Developing an Effective Ethics Program.
9. Implementing and Auditing Ethics Programs.
10. Business Ethics in a Global Economy.

Cases.
1. Monsanto Attempts to Balance Stakeholder Interests.
2. Wal-Mart: The Future is Sustainability.
3. The American Red Cross.
4. Countrywide Financial: The Subprime Meltdown.
5. Arthur Andersen: Questionable Accounting Practices.
6. Coping with Financial and Ethical Risks at American International Group (AIG).
7. Starbucks' Mission: Social Responsibility and Brand Strength.
8. The Fraud of the Century: The Case of Bernard Madoff.
9. Nike: From Sweatshops to Leadership in Employment Practices.
10. The Banking Industry Meltdown: The Ethical And Financial Risks Of Derivatives.
11. The Coca-Cola Company Struggles with Ethical Crises.
12. Enron: Questionable Accounting Leads to Collapse.
13. BP (Beyond Petroleum) Focuses on Sustainability.
14. Tyco International: Leadership Crisis.
15. Mattel Responds to Ethical Challenges.
16. PETCO Develops Successful Stakeholder Relationships.
17. Home Depot Implements Stakeholder Orientation.
18. New Belgium Brewing: Ethical and Environmental Responsibility.

Supplements

Instructor Supplements

Instructor Supplements

All supplements have been updated in coordination with the main title. Select the main title’s "About the Solution" tab, then select "What's New" for updates specific to title's edition. For more information about these supplements, or to obtain them, contact your Learning Consultant.

Management CourseMate  (ISBN-10: 1423929292 | ISBN-13: 9781423929291)

The robust Instructor Companion Site (http://www.cengage.com/management/ferrell) includes a complete Instructor's Manual, Word files from both the Instructor's Manual and Test Bank, and PowerPoint® slides for easy downloading and customization. Helping students get the most from the course, the Student Companion Website (http://www.cengage.com/management/ferrell) includes interactive quizzes, a glossary, company links, role-play scenarios, and experiential exercises. A Premium Companion Site is also available with such online study tools as flashcards, additional interactive quizzes, student PowerPoint® slides, crossword puzzles, and games.

List Price = $117.95  | College Bookstore Wholesale Price = $87.00


CourseMate with eBook Instant Access Code  (ISBN-10: 1423929306 | ISBN-13: 9781423929307)

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WebTutor™ on Blackboard® Instant Access Code  (ISBN-10: 0538496339 | ISBN-13: 9780538496339)

Whether you want to Web-enable your class or teach entirely online, WebTutor™ delivers customizable text-specific content within your course system. This content-rich, Web-based teaching and learning aid reinforces chapter concepts and acts as an electronic student study guide. WebTutor™ provides students with interactive chapter review quizzes, critical-thinking applications, writing-improvement exercises, flashcards, PowerPoint® slides, and links to online videos.

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WebTutor™ on WebCT™ Instant Access Code  (ISBN-10: 0538496355 | ISBN-13: 9780538496353)

Whether you want to Web-enable your class or teach entirely online, WebTutor™ delivers customizable text-specific content within your course system. This content-rich, Web-based teaching and learning aid reinforces chapter concepts and acts as an electronic student study guide. WebTutor™ provides students with interactive chapter review quizzes, critical-thinking applications, writing-improvement exercises, flashcards, PowerPoint® slides, and links to online videos.

List Price = $38.00  | CengageBrain Price = $38.00  | College Bookstore Wholesale Price = $38.00


Offering insightful teaching notes for each chapter, the thorough Instructor's Resource Manual includes brief chapter summaries, detailed lecture outlines, and notes for using the "Ethical Dilemma" and "Resolving Ethical Business Challenges" sections. Detailed case notes point out the key issues offered in the end-of-text cases as well as offer suggested answers to questions. A separate section provides guidelines for using case analysis in teaching business ethics and grading students' work. Simulation role-play cases offer suggestions for implementation, and a Video Guide is included at the end of the manual. (Appears within the IRCD and in the online Instructor Companion Site.)


DVD  (ISBN-10: 1111058776 | ISBN-13: 9781111058777)

Engage your students by bringing real-life examples and issues into the classroom with this exclusive video program. Highlighting such companies as Allstate, Green Mountain Coffee, Beyond Petroleum, New Belgium Brewery, and others, the seventeen segments can be used across several chapters.


ExamView® Test Bank for Business Ethics  (ISBN-10: 0538451270 | ISBN-13: 9780538451277)

Offering a mix of objective and application questions, a comprehensive Test Bank provides multiple-choice and essay questions for each chapter. The computerized version of the Test Bank equips instructors with all the tools you need to create, author/edit, customize, and deliver multiple types of tests. Instructors can import questions directly from the test bank, create their own questions, or edit existing questions. (ExamView® can be found on the IRCD; Test Bank Word files are on the IRCD and on the Instructor Companion Website.)


Ethical Decision Making for Business, International Edition  (ISBN-10: 0538451289 | ISBN-13: 9780538451284)

Providing a vibrant new four-color design, market-leading ETHICAL DECISION MAKING FOR BUSINESS, 8e, International Edition delivers an accessible, applied text that thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs—helping students see how ethics can be integrated into key strategic business decisions. Thoroughly revised, the exciting new eighth edition incorporates comprehensive and rigorous updates that reflect the recent economic crisis and the ever-increasing academic and governmental attention being given to this area. It also includes nine all-new case studies, while all other cases have been completely updated. Packed with real-world examples, cases, exercises, simulations, and practice tests, ETHICAL DECISION MAKING FOR BUSINESS, 8e, International Edition, gives students an abundance of opportunities to master text material through hands-on application.

List Price = $187.95  | College Bookstore Wholesale Price = $139.25


Student Supplements

Student Supplements

All supplements have been updated in coordination with the main title. Select the main title’s "About the Solution" tab, then select "What's New" for updates specific to title's edition. For more information about these supplements, or to obtain them, contact your Learning Consultant.

Management CourseMate  (ISBN-10: 1423929292 | ISBN-13: 9781423929291)

Helping you get the most from the course, the robust Student Companion Website (http://www.cengage.com/management/ferrell) includes interactive quizzes, a glossary, company links, role-play scenarios, experiential exercises, and more.

List Price = $117.95  | College Bookstore Wholesale Price = $87.00


CourseMate with eBook Instant Access Code  (ISBN-10: 1423929306 | ISBN-13: 9781423929307)

Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including flashcards, quizzes, and more, all designed specifically to work with BUSINESS ETHICS: ETHICAL DECISION MAKING & CASES, 8th Edition.

List Price = $103.00  | CengageBrain Price = $103.00  | College Bookstore Wholesale Price = $103.00


WebTutor™ on Blackboard® Instant Access Code  (ISBN-10: 0538496339 | ISBN-13: 9780538496339)

Succeed in your business ethics course with this anytime, anywhere customized learning solution that reinforces and clarifies complex concepts, provides online quizzes with instant feedback and other online learning tools, and keeps you connected to your textbook, instructor, and classmates.

List Price = $38.00  | CengageBrain Price = $38.00  | College Bookstore Wholesale Price = $38.00


WebTutor™ on WebCT™ Instant Access Code  (ISBN-10: 0538496355 | ISBN-13: 9780538496353)

Succeed in your business ethics course with this anytime, anywhere customized learning solution that reinforces and clarifies complex concepts, provides online quizzes with instant feedback and other online learning tools, and keeps you connected to your textbook, instructor, and classmates.

List Price = $38.00  | CengageBrain Price = $38.00  | College Bookstore Wholesale Price = $38.00


Ethical Decision Making for Business, International Edition  (ISBN-10: 0538451289 | ISBN-13: 9780538451284)

More accessible and readable than ever with its vibrant new four-color design, ETHICAL DECISION MAKING FOR BUSINESS, 8e, International Edition, gives you unparalleled insight into the complex environment in which managers confront ethical decision making. Extremely practical, this market-leading text uses a unique managerial framework packed with real-world illustrations to address the overall concepts, processes, and best practices associated with successful business ethics programs—helping you see exactly how ethics can be integrated into key strategic business decisions. The eighth edition's comprehensive updates reflect the latest developments in the economic crisis, as well as the ever-increasing academic and governmental attention being given to this area. In addition, the text’s current, real-world examples, cases, exercises, simulations, and practice tests give you plenty of opportunities to put chapter concepts into action.

List Price = $187.95  | College Bookstore Wholesale Price = $139.25


Meet the Author

About the Author

O. C. Ferrell

O. C. Ferrell is Professor of Marketing and Creative Enterprise Scholar at Anderson Schools of Management, University of New Mexico. He recently served as the Bill Daniels Distinguished Professor of Business Ethics at the University of Wyoming and previously as Chair of the Colorado State University Marketing Department. He also has been on the faculty of the University of Memphis, Texas A&M University, and Illinois State University. He received his PhD in marketing from Louisiana State University. He is past president of the Academic Council of the American Marketing Association and chaired the American Marketing Association Ethics Committee. Under his leadership, the committee developed the AMA Code of Ethics and the AMA Code of Ethics for Marketing on the Internet. He is currently a member of the advisory committee for the AMA marketing certification program. In addition, he is a former member of the Academy of Marketing Science Board of Governors and is a Society of Marketing Advances and Southwestern Marketing Association Fellow. He is the Academy of Marketing Science's Vice President of Publications. He currently serves as Marketing Ethics and Social Issues Section Editor of the Journal of Micromarketing. Dr. Ferrell is the coauthor of 18 books and approximately 75 articles. His articles have been published in the JOURNAL OF MARKETING RESEARCH, JOURNAL OF MARKETING, JOURNAL OF BUSINESS ETHICS, JOURNAL OF BUSINESS RESEARCH, JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, and JOURNAL OF PUBLIC POLICY MARKETING, among others.

John Fraedrich

John Fraedrich is the James J. Jannetides Professor of Business Ethics at Southern Illinois University at Carbondale. He also teaches on special assignments at universities abroad. Dr. Fraedrich has completed extensive research in the areas of marketing and ethics. His numerous articles have been published in the JOURNAL OF MACRO MARKETING, JOURNAL OF BUSINESS ETHICS, and many other journals. He received his B.S. from Brigham Young University, his M.S. from Texas A&M University, and his Ph.D. in marketing from Texas A&M University in 1988.

Linda Ferrell

Dr. Linda Ferrell (Ph.D. University of Memphis) is Professor of Marketing and Bill Daniels Professor of Business Ethics at the University of New Mexico. Dr. Ferrell has coauthored BUSINESS AND SOCIETY with O. C. Ferrell and Debbie M. Thorne and is co-author of BUSINESS IN A CHANGING WORLD with O.C. Ferrell and Geoff Hirt. She won the best paper award twice at the American Marketing Association's National Summer Educators Meeting and has published over 30 articles in Journal of the Academy of Marketing Science, Journal of Public Policy & Marketing, Journal of Personal Selling & Sales Management, AMS Review, Journal of Strategic Marketing, Journal of Business Ethics, Case Research Journal, as well as others. She leads the Bill Daniels Teaching Business Ethics Initiative at the University of New Mexico. This initiative involves a $1.25 million grant from the Daniels Fund that involves business ethics outreach activities and the development of business ethics teaching resources.

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