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• Table of Contents

Table of Contents

1. Managing Human Resources through Strategic Partnerships.
2. Understanding the External and Organizational Environments.
3. Ensuring Fair Treatment and Legal Compliance.
4. Human Resources Planning for Alignment and Change.
5. The Strategic Importance of Job Analysis and Competency Modeling.
6. The Strategic Importance of Recruiting and Retaining Talented Employees.
7. Selecting Employees to Fit the Job and the Organization.
8. Training and Developing a Competitive Workforce.
9. Developing an Overall Approach to Compensation.
10. Measuring Performance and Providing Feedback.
11. Using Performance-Based Pay to Enhance Motivation.
12. Providing Benefits and Services.
13. Promoting Workplace Safety and Health.
14. Understanding Unionization and Collective Bargaining. Integrative Cases--Southwest Airlines and Lincoln Electric Company.