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• Table of Contents

Table of Contents

Preface.
PART 1: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.
1. The Nature and Scope of Organizational Behavior.
PART 2: THE INDIVIDUAL IN THE ORGANIZATION.
2. Individual Differences, Mental Ability, and Personality.
3. Learning, Perception, and Attribution.
4. Attitudes, Values, and Ethics.
5. Individual Decision Making and Creativity.
6. Foundation Concepts of Motivation.
7. Motivational Methods and Programs.
PART 3: GROUPS AND INTERPERSONAL RELATIONS.
8. Interpersonal Communication.
9. Group Dynamics.
10. Teams and Teamwork.
11. Leadership in Organizations.
12. Power, Politics, and Influence.
13. Conflict, Stress, and Well Being.
PART 4: THE ORGANIZATIONAL SYSTEM AND THE GLOBAL ENVIRONMENT.
14. Organization Structure and Design.
15. Organizational Culture and Knowledge Management.
16. Organizational Change.
17. Cultural Diversity and International Organizational Behavior.
Glossary.
Index.