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• Table of Contents

Table of Contents

PART 1. INTRODUCTION TO MANAGEMENT. 1. Managing the New Workplace. 2. Historical Foundations of Management. PART 2. THE ENVIRONMENT OF MANAGEMENT. 3. The Environment and Corporate Culture. 4. Managing in a Global Environment. 5. Managerial Ethics and Corporate Social Responsibility. 6. Small Business and Internet Start-Ups. PART 3. PLANNING. 7. Organizational Planning and Goal Setting. 8. Strategy Formulation and Implementation. 9. Managerial Decision Making. PART 4. ORGANIZING. 10. Fundamentals of Organizing. 11. Using Structural Design to Achieve Strategic Goals. 12. Change and Development. 13. Human Resource Management. 14. Managing Diverse Employees. PART 5. LEADING. 15. Foundations of Behavior in Organizations. 16. Leadership in Organizations. 17. Motivation in Organizations. 18. Communicating in Organizations. 19. Teamwork in Organizations. PART 6. CONTROLLING. 20. The Importance of Control. 21. Information Technology and E-Business. 22. Operations and Service Management.