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• Overview
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• Table of Contents

Table of Contents

Part I: INTRODUCTION TO MANAGEMENT.
1. The Changing Paradigm of Management & Foundations of Learning Organizations.
Part II: THE ENVIRONMENT OF MANAGEMENT.
2. The Environment and Corporate Culture.
3. Managing in a Global Environment.
4. Managerial Ethics and Corporate Social Responsibility.
Part III: PLANNING.
5. Organizational Goal Setting and Planning.
6. Managerial Decision Making and Information Technology.
Part IV: ORGANIZING.
7. Structure and Fundamentals of Organizing.
8. Innovation and Change.
9. Human Resource Management and Diversity.
Part V: LEADING.
10. Foundations of Behavior in Organizations.
11. Leadership in Organizations.
12. Motivation in Organizations.
13. Communicating in Organizations.
14. Teamwork in Organizations.
Part VI: CONTROLLING.
15. Productivity through Management and Quality Control Systems.
Appendix A: Continuing Cases.
Appendix B: Entrepreneurship and Small Business Management.
Appendix C: Answers to Manager’s Workbook Exercises.
Glossary.
Photo Credits.
Name Index.
Company Index.
Subject Index.