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• Overview
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• Table of Contents

Table of Contents

Part I: INTRODUCTION TO MANAGEMENT.
1. Managing in Turbulent Times.
2. The Evolution of Management Thinking.
Part 11: THE ENVIRONMENT OF MANAGEMENT.
3. The Environment and Corporate Culture.
4. Managing in a Global Environment.
5. Ethics and Social Responsibility.
6. Managing Small Business Start Ups.
Part III: PLANNING.
7. Managerial Planning and Goal Setting.
8. Strategy Formulation and Implementation.
9. Managerial Decision Making.
Part IV: ORGANIZING.
10. Designing Adaptive Organizations.
11. Managing Change and Innovation.
12. Human Resource Management.
13. Meeting the Challenge of Diversity.
Part V: LEADING.
14. Dynamics of Behavior in Organizations.
15. Leadership.
16. Motivation.
17. Communication.
18. Teamwork.
Part VI: CONTROLLING.
19. The Importance of Control.
20. Information Technology and E-Business.
21. Operations and Service Management.