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The Skilled Helper: A Problem Management and Opportunity Development Approach to Helping, 8th Edition

The Skilled Helper: A Problem Management and Opportunity Development Approach to Helping, 8th Edition

Gerard Egan - Professor Emeritus, Loyola University of Chicago

ISBN-10: 0495092037  ISBN-13: 9780495092032

416 Pages   Casebound

Table of Contents

Part I: LAYING THE GROUNDWORK.
1. Introduction to Helping.
2. Overview of the Helping Model.
3. The Helping Relationship - Values in Action.
Part II: THE THERAPEUTIC DIALOGUE.
4. Communication: The Skills of Tuning in and Actively Listening to Clients.
5. Communicating Empathy: Working Hard at Understanding Clients.
6. The Art of Probing and Summarizing.
7. Helping Clients Challenge Themselves.
8. Challenging Skills and the Wisdom to Use Them Well.
9. Helping Difficult Clients Move Forward: Reluctance, Resistance, and Resilience.
Part III: THE STAGES AND TASKS OF THE HELPING MODEL.
10. Stage I: Help Clients Tell Their Stories.
11. Introduction to Stages II and III: Decisions, Goals, and Plans.
12. Stage II: Help Clients Set Viable Goals.
13. Stage III: Help Clients Develop Strategies and Plans to Accomplish Their Goals.
Part IV: THE ACTION ARROW: MAKING IT ALL HAPPEN.
14. Getting There: Help Clients Implement Their Change Programs � "How Do I Make it All Happen?