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The Paperless Medical Office: Using Harris Care Tracker 1st Edition

Virginia Ferrari, BA, MHA, CEHRS, Michelle Heller, CMA (AAMA), RMA

  • Published
  • 688 Pages

Overview

This practical text provides step-by-step, hands-on instruction in using Harris CareTracker, a fully integrated, CCHIT® and ONC-ATCB certified Practice Management and Electronic Health Record (EHR) solution. This unique instructional package combines an engaging, reader-friendly text with online access to the Harris CareTracker system, enabling students to learn the features, functions, and workflows of administrative, practice management, clinical, and billing activities using a live electronic medical record (EMR) program. In addition to connecting essential EHR concepts to real-world scenarios and tools, the authors link knowledge and activities to the CEHRS credential, with CEHRS Exam Connections highlighted throughout the text. Chapters emphasize key topics such as patient demographics and registration, appointment scheduling, EMR clinical duties, and administrative tasks including billing and collections. For additional context, numerous applied learning Case Studies provide valuable perspective and feature relevant activities and exercises to help prepare students for professional success in this dynamic, rapidly growing field.

Virginia Ferrari, BA, MHA, CEHRS, Solano Community College

Virginia Ferrari is a former adjunct instructor at Solano Community College in Fairfield, California, where she taught in the Career Technical Education division. Her courses included medical front-office programs, records management, medical coding, and small business topics. Previously, she managed extended services for one of the fastest-growing physician’s networks in the San Francisco Bay area, overseeing medical records training, conversion, and implementation. While there, she also served on the Best Practices and Customer Satisfaction committees, a Pilot Project for Risk Adjust Coding, and the Team Up for Health collaborative for diabetes self-management education. In addition to THE PAPERLESS MEDICAL OFFICE USING HARRIS CARETRACKER, Ms. Ferrari is a contributing author to MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES and CLINICAL MEDICAL ASSISTING: A PROFESSIONAL, FIELD SMART APPROACH TO THE WORKPLACE. She holds an undergraduate degree in sociology, as well as family and consumer studies, a Master’s Degree in Health Administration, and is credentialed as a National Healthcareer Association Certified Electronic Health Record Specialist (CEHRS).

Michelle Heller, CMA (AAMA), RMA, Columbus State Community College

Currently a faculty member at Columbus State Community College, Michelle Heller has worked in health care and health care education for the past 30 years. She has received a variety of “Outstanding Teacher” awards from institutions in which she has taught, as well as the Ohio Council of Private Career Schools and Colleges. A frequent presenter and the author of multiple textbooks, Heller has served as both director of education and director of the Medical Assisting Program for the Ohio Institute of Health Careers. She also serves on the ABHES Medical Assisting programmatic accreditation committee.
  • By combining a reader-friendly text and online access to Harris CareTracker, this unique learning resource helps students master the features, functions, and workflows of administrative, practice management, clinical, and billing activities using a live electronic medical record (EMR) program.
  • Walks students through the various functions of the Harris CareTracker system step by step, using engaging activities, useful FAQs, time-saving tips, annotated screen shots, chapter review questions, and more to make key concepts easier to understand and apply.
  • Highlights connections between chapter material and the CEHRS credential and exam, making it easier for students interested in pursuing accreditation to review relevant topics and activities, and to identify areas where additional reinforcement may be helpful.
  • Each chapter concludes with realistic applied learning Case Studies based on common real-world scenarios, as well as “Check Your Knowledge” activities to help students review, apply, and master key concepts in a practical context.
  • Provides wide-ranging coverage to prepare students for professional success in a variety of roles and settings, including administrative, clinical, and billing and coding activities in private practices, hospitals and health networks, and Patient Centered Medical Home environments.
1. Introduction to the Paperless Medical Office.
2. Introduction to Harris CareTracker.
3. Patient Demographics and Registration.
4. Appointment Scheduling.
5. Preliminary Duties in the EMR.
6. Patient Work-Up.
7. Completing the Visit.
8. Other Clinical Documentation.
9. Billing.
10. ClaimsManager and Collections.
11. Applied Learning for the Paperless Medical Office.
Appendix A: Source Documents.
Appendix B: Workflow Assessment Guide and Checklist.
Index.
Glossary.

Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 1305458990
  • ISBN-13: 9781305458994
  • STARTING AT $21.99

  • ISBN-10: 1133278957
  • ISBN-13: 9781133278955
  • Bookstore Wholesale Price $91.75
  • RETAIL $121.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Instructor's Web Site

ISBN: 9781305081949
Everything you need for your course in one place! This collection of book-specific lecture and class tools is available online via www.cengage.com/login. Access and download PowerPoint presentations, Cognero test bank, instructor’s manual, and more.

Cengage Learning Testing, powered by Cognero Instant Access

ISBN: 9781285981055

The Paperless Medical Office for Billers and Coders: Using Harris CareTracker

ISBN: 9781133279013
The Billers and Coders workbook is designed to help students retain key content related to financial activities within the EHR. Expanded activities will provide students with additional practice in these challenging areas.

The Paperless Medical Office Workbook: Using Harris CareTracker

ISBN: 9781133279037
The student workbook is design to help you retain key chapter content. The workbook is a stripped down version of the comprehensive textbook, and includes only the step-by-step student activities. These activities allow students to focus on how to use Harris CareTracker and provide ample opportunity to practice using administrative, practice management, clinical, billing and coding functions.

CourseMate 2 terms (12months) Instant Access

ISBN: 9781305097674

FOR STUDENTS

The Paperless Medical Office for Billers and Coders: Using Harris CareTracker

ISBN: 9781133279013
The Billers and Coders workbook is designed to help students retain key content related to financial activities within the EHR. Expanded activities will provide students with additional practice in these challenging areas.

The Paperless Medical Office Workbook: Using Harris CareTracker

ISBN: 9781133279037
The student workbook is design to help you retain key chapter content. The workbook is a stripped down version of the comprehensive textbook, and includes only the step-by-step student activities. These activities allow students to focus on how to use Harris CareTracker and provide ample opportunity to practice using administrative, practice management, clinical, billing and coding functions.

CourseMate 2 terms (12months) Instant Access

ISBN: 9781305097674