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The Human Services Internship: Getting the Most from Your Experience 4th Edition

Pamela Myers Kiser

  • Published
  • Previous Editions 2012, 2008, 2000
  • 384 Pages

Overview

Integrating theory with real-world practice, THE HUMAN SERVICES INTERNSHIP: GETTING THE MOST FROM YOUR EXPERIENCE, 4th Edition helps students make meaningful connections between classroom learning and their own field experiences through ongoing reflection, analysis, and exercises. This workbook-formatted text reviews and updates basic information that is useful to students in human service field programs. An excellent tool for self-assessment and analysis, the text intersperses exercises throughout to engage students in thinking about how the material being discussed relates to their own experiences. A unique six-step model--which students are encouraged to use throughout their field experience--guides students in enhancing self-awareness, integrating the knowledge and values of the profession, recognizing challenging and dissonant situations, decision-making, and follow-through. Chapters on getting started, ethics, cultural diversity, communication, self-care, and other topics help students maximize their learning from experience. Covering information relevant for every stage of an internship, the text helps students analyze different experiences and situations they encounter on a daily basis in their field work. This edition includes new material on macro-practice settings; macro-practice roles related to communication; issues of prejudice, discrimination, and oppression; use of technology in reporting and networking; mindfulness; workplace safety, and many other topics.

Pamela Myers Kiser, Elon University

Pamela Myers Kiser is the Watts-Thompson Professor of Human Service Studies at Elon University, where she has been a faculty member in the human service program since 1981. She was recognized as an outstanding teacher in 2007 as the recipient of the Daniels-Danielly Award for Teaching Excellence at Elon. In 2010 she was named the fourth Distinguished University Professor in Elon's history. Recognized for her expertise in experiential education, she has received awards at the state and national levels for teaching excellence in service-learning, and has presented at internship and service-learning conferences across the country and internationally. Additionally, she has provided consultation to colleges and universities both nationally and internationally on internships and service-learning. She holds a B.A. from Wake Forest University and the Master of Social Work degree from the University of North Carolina at Chapel Hill.
  • This fourth edition includes new features and information throughout to reflect current scholarship and practice. The text highlights new scholarship from the Association of American Colleges and Universities (AACU) that identifies high quality internships as transformative learning experiences for students, and provides both students and faculty the tools they need to engage in this challenging work successfully.
  • Chapter 9, "Taking Care of Yourself," includes a new discussion of mindfulness practice as a self-care strategy, reflecting cutting-edge trends in stress-management and mental health. Recent scholarship and perspectives on burnout and workplace safety also have been added to this chapter.
  • Chapter 10, "Ending Your Internship," guides students through the process of attending to their own issues as the internship comes to an end (e.g., the evaluation process and their own emotional reactions to termination) while also being professionally attuned to the needs and perspectives of those with whom they have developed relationships during the experience (e.g., clients, their supervisor, and co-workers).
  • Chapter 11, "Planning Your Career," has been extensively revised to reflect the role of the Internet, social media, and other technologies in networking and in securing a job.
  • New to this edition are "Questions for Further Thought and Discussion" at the end of each chapter. This feature assists faculty in facilitating group discussions that go beyond the writing exercises in each chapter, and its topics take a broader view than those represented in the in-chapter exercises. Recent scholarship suggests that learning in internships is enhanced when students have opportunities to discuss their experiences and thoughts with their peers, and this new edition provides an abundance of material to stimulate these discussions.
  • Chapter 1, "Getting Started," updates information about the technology involved in developing e-portfolios, includes current research findings about students' emotional responses to beginning an internship, and provides information and resources pertinent to issues involved in paid vs. unpaid internships.
  • Chapter 2, "Getting Acquainted," has greatly expanded content related to agency budgets, macro-practice settings, and the international reach of contemporary human service organizations.
  • Chapter 3, "Developing Ethical Competence," provides updated frameworks for and perspectives on ethical decision-making and includes current information and research related to the topic.
  • Chapter 4, "Learning to Learn from Experience," includes a strong focus on student learning styles, engages students in exploring their own specific learning styles, and discusses how students' learning styles can affect their internship experiences.
  • Chapter 5, "Using Supervision," incorporates a new focus on how learning styles of both the student and the supervisor can come into play in the supervision process, and prepares students to discuss learning style issues with their supervisors when appropriate.
  • Chapter 6, "Communicating in Your Internship," while continuing to focus on communicating with individuals, families, groups, and communities, now has greatly expanded content related to macro-practice roles, including community education, community organization, political engagement and advocacy, and agency administration. In addition, the chapter's discussion of community education now includes information about making oral presentations, previously presented in Chapter 8.
  • Chapter 7, "Developing Cultural Competence," provides updated demographic information and places greater emphasis on issues of prejudice, discrimination, and oppression as compared with earlier editions.
  • Chapter 8, "Writing and Reporting in Your Internship," now includes formats for both the SOAP and the DAP approaches to documentation as well as more current perspectives on various forms of administrative reports. Throughout the chapter, more attention is given to the role of technology in writing and reporting in human service agencies.
  • This edition of THE HUMAN SERVICES INTERNSHIP highlights new scholarship from the Association of American Colleges and Universities (AACU) that identifies high quality internships as transformative learning experiences for students, and provides both students and faculty the tools they need to engage in this challenging work successfully.
  • Kiser offers a wealth of practical information for students just beginning their field experience, focusing on issues such as myths about internships, stages in the development of internships, development of a learning agreement, and getting to know the field placement agency.
  • The book offers solid coverage of the special skills of human service professionals--including those related to supervision, diversity, ethics, communication, oral and written reports, and emotions and stress in the workplace--while helping students understand and avoid common problems interns face.
  • Useful for students in all social science disciplines, THE HUMAN SERVICES INTERNSHIP presents a helpful six-step model readers can use during their internship and throughout their careers. This model includes careful observation, identification and application of relevant knowledge, reflection on personal reactions, identification of dissonance, articulating learning from the experience, and planning for the next step in their work and learning.
  • Reflections and other writing exercises give instructors the opportunity to provide supportive assistance, corrective feedback, prompts toward further reflection, and other feedback that can enhance students' internship experiences and learning. These writing exercises also help students connect knowledge with their experiences and to apply critical thinking skills in their work. These writing prompts can also be used as springboards for rich in-class discussions.
  • "Questions for Further Thought and Discussion," located at the end of each chapter and new to this edition, assist faculty in facilitating group discussions that go beyond the book's writing exercises. Recent scholarship on student learning in internships emphasizes the importance of discussion with peers and faculty. Consistent with this finding, faculty using this text have access to a wealth of ideas for generating meaningful discussions in their classes.
1. Getting Started.
2. Getting Acquainted.
3. Developing Ethical Competence.
4. Learning to Learn from Experience: Learning Styles and the Integrative Processing Model.
5. Using Supervision.
6. Communicating in Your Internship.
7. Developing Cultural Competence.
8. Writing and Reporting within Your Field Agency.
9. Taking Care of Yourself.
10. Ending Your Internship.
11. Planning Your Career.
Appendices.

Textbook Only Options

Traditional eBook and Print Options

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  • STARTING AT $25.49

  • ISBN-10: 1337002437
  • ISBN-13: 9781337002431
  • STARTING AT $28.49

  • ISBN-10: 1305087348
  • ISBN-13: 9781305087347
  • Bookstore Wholesale Price $121.00
  • RETAIL $160.95

"I was very pleasantly surprised by how much I like this book! It's really exceptional in its completeness and timeliness. It is well written, easy to read and understand, full of examples and exercises, and very relevant for our students right now."

"I really do like the book. I think it is clear, well written and follows a developmental approach of what students experience in field."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

CourseMate, 1 term (6 months) Instant Access

ISBN: 9781305508194
Available with the text, Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated eBook, glossaries, flashcards, quizzes, and more--as well as Engagement Tracker, a first-of-its-kind tool that monitors student engagement in the course.

FOR STUDENTS

CourseMate, 1 term (6 months) Instant Access

ISBN: 9781305508194
Available with the text, Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated eBook, glossaries, flashcards, quizzes, and more.