Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Overview

Small Business Management provides a balanced introduction to both entrepreneurship and small business management with a focus on achieving and maintaining a sustainable competitive advantage as a small organization. Current issues including global opportunities, service, quality and technology are highlighted throughout the text. The streamlined format allows instructors to cover the entire text of 18 chapters within a standard semester timeline without sacrificing important topics. The Fifth Edition features a special focus on the impact of the financial crisis on small business management. The online Business Plan Guide and templates provide some of the most extensive information available on business planning.

Timothy S. Hatten, Mesa State College

Timothy S. Hatten is a professor at Mesa State College in Grand Junction, Colorado, where he has served as the chair of business administration and director of the MBA program. He is currently co-director of the Entrepreneurial Business Institute. He received his Ph.D. from the University of Missouri–Columbia, his M.S. from Central Missouri State University, and his B.A. from Western State College in Gunnison, Colorado. He is a Fulbright Scholar. He taught small business management and entrepreneurship at Reykjavik University in Iceland and business planning at the Russian-American Business Center in Magadan, Russia. Dr. Hatten has been passionate about small and family businesses his whole life. He grew up with the family-owned International Harvester farm equipment dealership in Bethany, Missouri, which his father started. Later, he owned and managed a Chevrolet/Buick/Cadillac dealership with his father, Drexel, and brother, Gary. Since entering academia, Dr. Hatten has actively brought students and small businesses together through the Small Business Institute program. He counsels and leads small business seminars through the Western Colorado Business Development Corporation.
  • Manuscript is significantly updated to reflect recent developments in the field, and specifically to discuss the impact of the financial crisis on small business management.
  • Learning Objectives are now numbered and keyed to the end-of-chapter summary, proving a clear roadmap for study.
  • All opening vignettes are new.
  • Most boxed inserts are either new or revised.
  • Most end of chapter cases are new.
  • Manager's Notes include specific tips, tactics and action used by successful small business owners.
  • Reality Check inserts are about streetwise business practitioners who know how it’s done and are willing to share the secrets of their success.
  • Boxed inserts entitled Competitive Advantage: Innovation and Sustainability focus on the importance of staying ahead of the game and the critical role of sustainability.
  • New Chapter Opening Vignettes highlight how entrepreneurs approach small business opportunities and challenges. New topics and entrepreneurs include: Elon Musk of Telsa Motors, John Goscha, Morgen Newman, and Jeff Avallon--founders of IdeaPaint, Craig Bramscher of Brammo motorcycles, Eden Clark of eDivvy, among many others.
  • Entrepreneurial Snapshot features introduce the people behind some of today's most interesting and innovative businesses. Profiles include Jim Koch of Boston Beer Company; Katie Shea and Susie Levitt, who invented Citisoles; and Norm Brodsky of CitiStorage.
Part I: THE CHALLENGE.
1. Small Business: An Overview.
2. Small Business Management, Entrepreneurship, and Ownership.
Part II: PLANNING IN SMALL BUSINESS.
3. Social Responsibility, Ethics, and Strategic Planning.
4. The Business Plan.
Part III: Early Decisions.
5. Franchising.
6. Taking Over an Existing Business.
7. Starting a New Business.
Part IV: FINANCIAL AND LEGAL MANAGEMENT.
8. Accounting Records and Financial Statements.
9. Small Business Finance.
10. The Legal Environment.
Part V: MARKETING THE PRODUCT OR SERVICE.
11. Small Business Marketing: Strategy and Research.
12. Small Business Marketing: Product.
13. Small Business Marketing: Place.
14. Small Business Marketing: Price and Promotion.
Part VI: MANAGING SMALL BUSINESS.
15. International Small Business.
16. Professional Small Business Management.
17. Human Resource Management.
18. Operations Management.

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['detail_0'] ? 'Show More' : 'Show Less'}}
z

  • ISBN-10: 1133464955
  • ISBN-13: 9781133464952
  • STARTING AT $24.49

  • STARTING AT $52.49

  • ISBN-10: 0538453141
  • ISBN-13: 9780538453141
  • Bookstore Wholesale Price $247.50
  • RETAIL $329.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Instructor's Companion Website

ISBN: 9781285872704
The Instructor Companion Site can be found at www.cengage.com/management/hatten. It includes a complete Instructor Manual, Word files from both the Instructor Manual and Test Bank, and PowerPoint slides for easy downloading.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305393882
Cengage Learning Testing powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

CourseMate with Online Interactive Business Plan and LivePlan, 1 term (6 months) Instant Access

ISBN: 9781285873206
This new and unique website makes course concepts come alive with interactive learning, study, and exam-preparation tools supporting the printed text. CourseMate delivers what students need, including an interactive eBook, dynamic flashcards, interactive quizzes and video exercises, student PowerPoints, and games that test knowledge in a fun way. Engagement Tracker, a first-of-its-kind tool, monitors individual or group student engagement, progress, and comprehension in your course. Interactive video exercises allow students to relate the real-world events and issues shown in the chapter videos to specific in-text concepts. Interactive quizzes reinforce the text with rejoinders that refer back to the section of the chapter where the concepts are discussed.

FOR STUDENTS

CourseMate with Online Interactive Business Plan and LivePlan, 1 term (6 months) Instant Access

ISBN: 9781285873206
This new and unique website makes course concepts come alive with interactive learning, study, and exam-preparation tools supporting the printed text. CourseMate delivers what you need, including an interactive eBook, dynamic flashcards, interactive quizzes and video exercises, student PowerPoints, and games that test knowledge in a fun way.