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The Office: Procedures and Technology 5th Edition

Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White

  • Published
  • Previous Editions 2003, 1998, 1993
  • 608 Pages

Overview

THE OFFICE: PROCEDURES AND TECHNOLOGY is a comprehensive office procedures text for high school students, which provides essential skills for success in today's business world. The text is designed to teach knowledge and skills that are needed in a variety of careers where workers communicate, manage information, use technology, handle records, work with others, and solve problems in an office setting. The activities in the text are task-oriented, requiring students to apply knowledge and skills learned to complete an assignment or solve a problem. The text has three types of feature boxes in each chapter: Online Resources, providing information on our product Web site that relates to the chapter and professional organizations such as ARMA; Workplace Connections provide comments from fictional business employees related to material presented in the chapter; and Focus On... offering information on current topics of special interest.

Mary Ellen Oliverio, Pace University

William R. Pasewark, Texas Tech University

William R. Pasewark, Sr., earned the PhD at New York University. He taught both Business and Education courses at NYU, Michigan State, Penn State, and Texas Tech. Pasewark authored 105 best-selling business and computer books, seven of which won Texty Awards from the Text and Academic Authors Association. Work experience includes several jobs in the Wall Street section of NYC; Office Management Consultant; Marine Corps Sergeant in the Iwo Jima Invasion; General Manager of Pasewark LTD, a textbook authoring family partnership. Pasewark lectured in 31 states and several foreign counties. He attended 60 continuous NBEA conventions and was a registered lobbyist to require business courses in high schools.

Bonnie R. White, Auburn University

  • The Office Web Site creates an interactive learning environment for students to help reinforce content from the textbook. It contains vocabulary reinforcement, flashcards, games that review chapter content, data files for use in completing CD and supplementary activities, and links to related resources and sites.
  • Student Activities and Simulations provide a workbook format for use with The Office. It contains review activities for each chapter, three workplace simulations, and a reference guide, enhancing the learning experience for students.
  • eBook provides students with a digital version of the text.
  • All activities are task-oriented, enabling students to apply knowledge and skills learned to solve problems.
  • Many of the SCANs competencies are covered to address important skills needed in today's office.
  • Integrated applications and e-mail are covered offering students practice with computer skills they will use every day.
  • Updated quotes from Occupational Outlook handbook, information on OAG, and Passport information offers real-world information.
  • End-of-chapter activities reinforce content from the chapter and help build important skills, such as presentation, research, teamwork, and word processing.
1. The Office in a Changing Business World.
2. Office Competencies.
3. Information: A Vital Business Resource.
4. Communicating in Written Form.
5. Communicating Orally.
6. Processing and Understanding Financial Information.
7. Time and Workstation Management.
8. Meetings and Travel.
9. Records Management Systems.
10. Managing Records.
11. Processing Mail.
12. Telephone Systems and Procedures.
13. Planning and Advancing Your Career.
14. Working with Others.

Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 1133467253
  • ISBN-13: 9781133467250
  • STARTING AT $15.99

  • ISBN-10: 0538443545
  • ISBN-13: 9780538443548
  • Bookstore Wholesale Price $98.75
  • RETAIL $132.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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