Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?


Designed for students in medical office administration and allied health programs, MICROSOFT WORD 2010 FOR MEDICAL PROFESSIONALS teaches introductory Microsoft Word 2010 skills. This book includes real world examples and projects within a case study related to the medical industry, providing students with the Word skills necessary to successfully support the front or back office of a clinic, hospital, or medical practice.

Jennifer Duffy,

Jennifer Duffy is a freelance author who lives and works in New Hampshire. She has been writing leading texts for Course Technology for more than ten years and has authored previous editions of MICROSOFT® WORD ILLUSTRATED for the popular Office series. Ms. Duffy has worked successfully in the business world as a writer, editor, and public relations liaison. She combines her strong business knowledge and expertise in Word with exceptional writing skills that ensure the clarity of this and each of her other books.

Carol M. Cram, Capilano College

Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications, and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenor of the Executive Support Program, the Program Consultant for Business and Computers in Continuing Education, and an instructor of business and computer-related courses.
  • Provides examples and end-of-unit exercises that are related to the medical field and are typical of the tasks that students will encounter in a medical office, hospital or clinic work setting.
  • Contains comprehensive applied end-of-unit exercises that increase in level of difficulty and maps to SAM (Skill Assessment Manager), providing an opportunity for the reinforcement of skills.
  • Includes a case study throughout on a fictitious outpatient medical facility, Riverwalk Medical Clinic, which is staffed by family doctors and specialists, as well as a large nursing and support staff.
  • Teaches a single skill at a time using a 2-page spread format, which shows steps students follow on the left-hand page, and screenshots on the right-hand page.
  • Offers optional Advanced Challenge Exercises in the end-of-unit material that let students practice the more advanced skills covered in the lesson material.
Office 2010 Unit A: Getting Started with Microsoft Office 2010.
Unit A: Creating Documents in Word 2010.
Unit B: Editing Documents.
Unit C: Formatting Text and Paragraphs.
Unit D: Creating and Formatting Tables.
Unit E: Formatting Documents.
Unit F: Merging Word Documents.
Unit G: Working with Styles and Templates.
Unit H: Developing Multipage Documents.
Unit I: Building Forms.
Appendix 1: Illustrated Documents with Graphics.
Appendix 2: Collaborating on Documents.
Appendix: Web apps appendix.

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['detail_0'] ? 'Show More' : 'Show Less'}}

  • ISBN-10: 1133462839
  • ISBN-13: 9781133462835
  • STARTING AT $13.49

  • STARTING AT $13.49

  • ISBN-10: 0538749474
  • ISBN-13: 9780538749473
  • Bookstore Wholesale Price $64.50
  • RETAIL $85.95

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Instructor's Website

ISBN: 9781305878600
Find everything you need for your course in one place. This collection of book-specific lecture and class tools is available online via Access and download PowerPoint® presentations, instructor’s manual, test banks, and more.