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Barbara Okun and Ricki Kantrowitz's practical introduction to counseling has helped thousands of readers become effective and empathic helpers. Logical, easy-to-understand, and applicable, EFFECTIVE HELPING: INTERVIEWING AND COUNSELING TECHNIQUES, Eighth Edition, continues to use a unique framework to help readers enhance their self-awareness and their understanding of contemporary forces. The book is infused with many case examples, dialogues, tables, and experiential exercises. The authors help readers develop basic helping skills based on empathic responsive listening, introduce them to theoretical principles, and enable them to effectively integrate theory and practice in a way that is appropriate to their level of training. The learning-by-practice format promotes the active integration of the skills that will prepare students for the realities of what it's like to be a helper.
- Many exercises and case examples have been expanded to reflect the zeitgeist of the times, particularly with respect to the diversity of populations served and the range of issues helpers face.
- Chapter 1 includes new material on emerging populations (e.g., immigrants and refugees, the elderly, military families, returning veterans, individuals with chronic illness, and victims of natural disasters and terrorism). It also discusses changes in healthcare delivery, considers integrative health care and helping approaches, and recognizes issues such as financial stress and the struggling economy.
- Chapter 2, “The Helping Relationship,” discusses the impact of personal and cultural values on helpers, and introduces concepts and controversies related to evidence-based treatments.
- Chapter 3, “Communication Skills,” includes a discussion of the use of self-disclosure and redirecting as well as additional examples of cultural diversity and the development of helper self-awareness.
- Chapter 6, “Current Theoretical Perspectives,” now includes coverage of approaches such as Motivational Interviewing, Dialectical Behavior Therapy, and Acceptance and Commitment Therapy.
- Other new topics include information on mindfulness, spirituality, and cultural responsiveness in the discussion of the application of strategies (Ch. 7); and maturational/developmental crises and traumatic stress (Ch. 9). There's also expanded coverage of sexism, heterosexism, and classism, job discrimination, diverse paths of aging, and ethical issues (Ch. 10).
- The two chapters on theory serve as a reference for beginning students as well as those who have already taken a counseling theories course. The theories include major traditional models as well as contemporary post-modern models.
- The discussion of advanced verbal response skills includes such skills as “processing the relationship.” Silence is discussed as an important technique in the helping relationship. The focus on skill development enhances students' understanding and ability to use these communication skills more effectively.
- The book helps readers to understand what happens in and what constitutes effective helping. The authors' three-dimensional approach includes relationship/rapport-building and strategy application; communication skills; and issues (values and cognitive topics).
- Okun and Kantrowitz help students enhance their self awareness and become better helpers through examples, case vignettes, client-helper dialogues, and experiential exercises that apply to actual counseling and interviewing situations.
- Throughout the book, the authors explore traditional and more recent helping theories and a wide range of topics and issues as well as their ramifications for helpers, such as working with reluctant and resistant clients, ethical considerations, being effective in crisis situations, and becoming aware of personal values. Coverage of socio-cultural, political, and economic issues of the 21st century and their impact on human service delivery and human development is also included.
2. The Helping Relationship.
3. Communication Skills.
4. Stage 1: Building Relationships and Establishing Goals.
5. Helping Theory.
6. Current Theoretical Perspectives.
7. Introduction to Strategies.
8. Stage 2: Applying Strategies.
9. Crisis Theory and Intervention.
10. Issues Affecting Helping.
Appendix A. Observer's Guide to Rating Communication Skills.
Appendix B. Sample Psychotherapy Policies.
Appendix C. Sample Client Information Sheet.
Appendix D. What Is the HIPAA Privacy Rule?
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
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Online Instructor's Manual
The Instructor's Manual written by the text authors, contains chapter reviews, teaching objectives, additional learning activities, commentary on exercises in the book, and additional resources lists.
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