Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Crisis Intervention Strategies 8th Edition

Richard K. James | Burl E. Gilliland

  • Published

Available With :

  • MindTap

Standalone Digital Access — Ultimate Value

Instant Access to the full, mobile-ready textbook combined with superior online learning tools

Product Details

Starting at $80.00

Digital Access + Print —
Flexible Value

Digital Access plus a print version of the textbook available for students on Day One

Product Details

Starting at $99.95

MindTap
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1305860446
  • ISBN-13: 9781305860445
  • Bookstore Wholesale Price $80.00
  • RETAIL $80.00

Digital Access + Print — Flexible Value

Recommended and most popular

  • ISBN-10: 1337129895
  • ISBN-13: 9781337129893
  • Bookstore Wholesale Price $75.00
  • RETAIL $99.95

  • ISBN-10: 1337193801
  • ISBN-13: 9781337193801
  • Bookstore Wholesale Price $206.75
  • RETAIL $274.95

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['9781305271470_txtbook_0'] ? 'Show More' : 'Show Less'}}
z

  • ISBN-10: 1337361011
  • ISBN-13: 9781337361019
  • STARTING AT $45.49

  • STARTING AT $52.09

  • ISBN-10: 1305271475
  • ISBN-13: 9781305271470
  • Bookstore Wholesale Price $196.75
  • RETAIL $261.95

Overview

Based on the authors' extensive experience in crisis intervention and teaching crisis intervention courses, this authoritative resource presents the latest skills and techniques for handling crisis situations. CRISIS INTERVENTION STRATEGIES, 8th Edition features the authors' task model, which illustrates and elucidates the process of dealing with people in crisis. Using this model, the authors build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with dialogue that a practitioner might use when working with the individual in crisis. New videos in the optional MindTap® digital teaching and learning resource correlate with this edition and demonstrate crisis intervention techniques.

Richard K. James, University of Memphis

Richard "Dick" James is a Crader Professor of Counseling at the University of Memphis. He is a licensed psychologist and licensed professional counselor. He also is a Nationally Certified School Counselor. He is currently coordinator of psychological assessment at the University of Memphis Center for Rehabilitation and teaches graduate classes in crisis intervention, theories of counseling, and school counseling at the University of Memphis. He trains police officers for crisis intervention with the mentally ill and consults on crisis intervention planning and techniques with schools, agencies, prisons and businesses.

Burl E. Gilliland, Late of University of Memphis

Burl Gilliland was a twice Distinguished Professor Emeritus who taught in the Department of Counseling, Educational Psychology, and Research at the University of Memphis. He was instrumental in founding the Ph.D. Program in Counseling Psychology in Memphis and served as the program director for more than a dozen years. He was recipient of the Martin Luther King, Jr. Human Rights Award for his work in race relations and human relations. He was a licensed psychologist, licensed professional counselor, and licensed school counselor. He was also a retired Captain in the U. S. Naval Reserve, having seen service in World War II and combat duty in the Korean War. He served in extensive consultative capacities with a variety of agencies, police departments, and medical and educational institutions, including service for 18 years as school psychologist for the Milan, Tennessee School District. He was active in both APA and ACA.

MindTap® is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course—to provide engaging content, to challenge every individual, and to build their confidence. Empower students to accelerate their progress with MindTap.

Help your students become practitioners of their own learning with MindTap for Counseling and Social Work!
  • Classroom exercises and learning activities, derived from real-life cases, enable students to practice their skills and "try on" the role of crisis interventionist in the safety of the classroom.
  • A multicultural emphasis highlights how crisis and culture interact, including how SAFETY social locations (stability, affect, friction, environment, temperament, and yearning) apply to the work of crisis intervention when dealing with people from diverse backgrounds.
  • A task model gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem, Ensuring Client Safety, Providing Support, Examining Alternatives, Making Plans, and Obtaining Commitment.
  • The scenarios in each chapter are designed to put the student in a seat beside the crisis workers as they handle clients. They also discuss why and what the workers are doing. Cases with transcripts of dialogue help illustrate the techniques described and let students "see" the conversations crisis workers might have in dealing with a client in crisis.
  • A unique triage assessment technique provides students with tools for assessing the severity of the client crisis.
  • "Focus on the Crisis Worker" sections present techniques that can keep crisis workers from psychological, physical, ethical, and legal harm.

Crisis Intervention Strategies

TABLE OF CONTENTS

Part I: BASIC TRAINING: CRISIS INTERVENTION THEORY AND APPLICATION.
1. Approaching Crisis Intervention.
2. Culturally Effective Helping.
3. The Intervention and Assessment Models.
4. Tools of the Trade.
5. Crisis Case Handling.
6. Telephone and Online Crisis Counseling.
Part II: HANDLING SPECIFIC CRISES: GOING INTO THE TRENCHES.
7. Posttraumatic Stress Disorder.
8. Crisis of Lethality.
9. Sexual Assault.
10. Partner Violence.
11. The Family in Crisis.
12. Personal Loss: Bereavement and Grief.
13. Crisis in Schools.
Part III: ON THE HOMEFRONT: CRISIS IN THE HUMAN SERVICES WORKPLACE.
14. Violent Behavior in Institutions.
15. Legal and Ethical Issues in Crisis Intervention.
16. Human Service Workers in Crisis: Burnout, Vicarious Traumatization, and Compassion Fatigue.
17. Disaster Response.
18. Chemical Dependency: The Crisis of Addiction (Online in MindTap).
19. Crisis/Hostage Negotiation (Online in MindTap).

Training and Support

At Cengage, our top priority is taking care of you and your students and making sure that you have a successful experience with our products. Your personalized support team will consult with you to help you find the best solution to address your specific course goals, and once you’ve found that solution, will work with you to build your course and design a customized training and development program to ensure you and your students are ready to hit the ground running.

Learn More

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Online Instructor's Manual

ISBN: 9781337093309
This detailed manual provides sample syllabi, course guidelines, in-class exercises, and chapter objectives to assist instructors in teaching the course.

Online PowerPoint®

ISBN: 9781337093316
These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305969384
Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.