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COMMUNICATION IN SMALL GROUPS: THEORY, PROCESS, SKILLS expertly balances theory and processes with practical skill development. Drawing on their extensive and varied experience as active researchers, lecturers, and communication consultants, the authors provide students with a clear and comprehensive introduction to the study of small group communication. This well-respected text effectively integrates theory, research, and practice, guiding readers to apply concepts and principles to the process of communication when working as members of a team.
- The current edition features 16 new professional narratives that provide a wide-ranging portrait of how small groups function in a variety of American organizations, using the first-hand knowledge and advice of real-world professionals to link communication theory and practice.
- The new Seventh edition features 25 new "Voices from the Front" professional narratives that provide a wide-ranging portrait of how small groups function in a variety of American organizations, using the first-hand knowledge and advice of real-world professionals to link communication theory and practice.
- Concise summaries of chapter contents and summary tables clearly identify key ideas, making it easier for students to review and master the course material.
- Using an interdisciplinary approach, the text includes the latest research findings on small group communication drawn from a wide variety of fields and sources, providing a uniquely broad and inclusive overview of current theory and practice.
- The text uses numerous case studies depicting classroom and real-life groups to illustrate important aspects of small group communication and to help students acquire basic small group skills through a proven "learning" or practical approach.
1. Defining Small Group Communication.
2. Learning Core Group Communication Theories, Processes, and Skills.
3. Structuring Problem-Solving Groups.
4. Preparing for Group Problem-Solving.
5. Managing Diversity and Relational Trust.
6. Leading Small Groups.
7. Effective Role Performance in Small Groups.
8. Managing Group Conflict.
9. Facilitating Work Groups in Organizations.
10. Collaborating in Virtual Teams.
"The main strengths of this text include superb organization, coverage, and writing. Also, detailed instructor's manual and online component to support teaching and learning are very laudable."
"I will surely adopt the new text because my students have gone on to finish undergraduate and graduate degrees largely because this book made learning communication theory enjoyable for them."
"Overall, the scholarship is excellent for upper-level undergraduate courses and even some graduate courses. Students will appreciate the many website references throughout each chapter."
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
Instructor's Resource Manual Online
This comprehensive 300-page Instructor's Resource Manual contains sample course syllabi, policies, and model course outlines, assignments, learning activities, and instructor resources, and an exam bank with more than 300 multiple-choice questions.