Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Cengage’s Medical Assisting: Comprehensive Clinical and Administrative Skills 1st Edition

Cengage Learning

  • Published

Overview

Comprehensive, hands-on training is more essential than ever in today's rapidly evolving health care industry. Renewed focus on curriculum excellence, certification, and critical externships are all part of the performance criteria. CENGAGE'S MEDICAL ASSISTING: COMPREHENSIVE CLINICAL AND ADMINISTRATIVE SKILLS provides future medical assistants with narrated, step-by-step video training in all of the key clinical and administrative skills, including, among others: human anatomy, physiology, and pathology; medical terminology; keyboarding and computer applications; recordkeeping and accounting; coding and insurance processing; lab techniques; procedures; pharmacology; medication administration; patient relations; patient relations; and law and ethics.

  • The comprehensive series offers more than 100 videos, each focuses on the detailed, step-by-step process of completing a key medical assisting skill. The videos are narrowly focused on specific skills such as taking a patient’s temperature, or registering a new patient, and include voiceover direction narrating each step.
  • For each skill requiring documentation in the medical record, the videos include a sample documentation screen from an EHR program, emphasizing the importance of accurate documentation along with technical proficiency.
  • The videos are organized by skill area, such as financial skills, laboratory procedures, and pharmacology, to allow for easier access when searching for a specific video.
  • In addition to standard medical procedures such as taking vital signs, the video series includes clips on specialty procedures like assisting with a routing prenatal visit and assisting with a lumbar puncture.
  • Closed captioning is provided for each video.

Medical Assisting, 2 terms (12 months) Instant Access for Cengage’s Medical Assisting: Comprehensive Clinical and Administrative Skills

TABLE OF CONTENTS

ADMINSTRATIVE
Part I: COMMUNICATION.
1. Phone Calls.
2. Requesting Prescription Refill.
3. Scheduling Inpatient and Outpatient Admissions.
4. Business Correspondence.
5. Outgoing Mail.
Part II: PATIENT RECORD.
6. New Patient Registration.
7. Scanning Documents into EHR.
Part III: MEDICAL INSURANCE AND CODING.
8. Managed Care Policies and Procedures.
9. Obtaining Referrals and Authorizations.
10. Coding and Classification.
11. Insurance Payments and Adjustments.
12. Insurance Billing.
Part IV: FINANCIAL PROCEDURES.
13. Explaining Financial Obligations During Telephone Interview.
14. Itemized Patient Statements.
15. Preparing Collection Letters.
16. Preparing a Deposit.
17. Petty Cash Fund.
18. Posting Non-Sufficient Funds.
19. Posting/Recording Collection Agency Adjustments.
Part V: EQUIPMENT MAINTENANCE.
20. Performing an Inventory.
21. Routine Maintenance and Calibration of Clinical Equipment.

CLINICAL
Part I: INFECTION CONTROL.
1. Medical Asepsis Hand Wash.
2. Alcohol-Based Hand Rub.
3. Applying Sterile Gloves.
4. Removing Contaminated Gloves.
5. Transmission-Based Precautions.
6. Sanitization of Instruments.
7. Sterilizing Instruments in Autoclave.
8. Sterile Fields and Procedure.
Part II: PHYSICAL EXAMS.
9. The Complete Physical Examination.
10. Taking a Medical History.
11. Taking Temperatures.
12. Apical and Radial Pulse.
13. Measuring Respiration Rate.
14. Measuring Blood Pressure.
15. Measuring Height and Weight.
16. Pulse Oximetry.
17. Perform Single or Multi-Channel Electrocardiogram.
Part III: SPECIALTY EXAMS.
18. Visual Acuity Testing.
19. Eye Instillation and Eye Patch Dressing.
20. Performing Eye Irrigation.
21. Assisting with Audiometry.
22. Performing Ear Irrigation.
23. Performing Ear Instillation.
24. Assisting with Nasal Examination.
25. Performing Nasal Instillation.
26. Nasal Cannula.
27. Holter Monitor Application.
28. Metered Dose Inhaler.
29. Spirometry.
30. Lumbar Puncture or Cerebral Fluid Aspiration Assist.
31. Neurologic Screening Examination.
32. Fecal Occult Blood Test.
33. Assisting with Pelvic Examination and Pap Test.
34. Assisting with Insertion of an Intrauterine Device.
35. Hormonal Contraceptive.
36. Wet Prep/Wet Mount and KOH Prep.
37. Chlamydia and Gonorrhea.
38. Pregnancy Test.
39. The Routine Prenatal Visit.
40. Testicular Self-Exam.
41. Male and Female Catheterization.
42. Measuring Infant Weight, Length, Head and Chest Circumference.
43. Infant Apical Pulse and Respiratory Rate.
44. Infant/Child Urine Specimen.
45. Patient Transfers.
46. Patient Assisted Ambulation.
Part IV: MINOR SURGERY.
47. Controlling Bleeding.
48. Assisting with Clinic/Ambulatory Surgery.
49. Dressing Change.
50. Wound Irrigation.
51. Preparing Skin for Surgery.
52. Suturing.
53. Incision/Drainage of Infection.
54. Aspiration of Joint Fluid.
55. Suture/Staple Removal.
56. Skin Closure Strips.
Part V: PHARMACOLOGY.
57. Administration of Oral Medications.
58. Withdrawing Medication from a Vial/Ampule.
59. Reconstituting a Powdered Medication for Administration.
60. Subcutaneous Injection.
61. Intramuscular Injection.
62. Intradermal PPD Injection.
63. Z-Track Intramuscular Injection Technique.
64. Vaccine Injection.
65 Maintaining Immunization Records.
Part VI: LABORATORY PROCEDURES.
66. Using the Microscope.
67. Wet Mount and Hanging Drop Slide Prep.
68. Hemoglobin Determination with Hemoglobin Analyzer.
69. Prothrombin Time Using a CLIA-Waived ProTime Analyzer.
70. Venipuncture.
71. Capillary Puncture, Transport, Microhematocrit Determination.
72. Obtaining Blood for Blood Culture.
73. Obtaining Blood Specimen for PKU Test.
74. Cholesterol Testing.
75. Obtaining a Throat Culture/Testing for Strep.
76. Utilizing a Urine Transport System & Clean Catch/Mid-Stream Collection.
77. Assessing Urine Volume, Color, and Clarity.
78. Performing a Chemical Urinalysis.
79. Preparing a Slide for Microscopic Examination of Urine Sediment.
80. Performing a Complete Urinalysis.
Part VII: EMERGENCY PREPAREDNESS.
81. Cast and Arm Splint Application.
82. Cast Removal Assist.
83. Using a Fire Extinguisher.

Training and Support

At Cengage, our top priority is taking care of you and your students and making sure that you have a successful experience with our products. Your personalized support team will consult with you to help you find the best solution to address your specific course goals, and once you’ve found that solution, will work with you to build your course and design a customized training and development program to ensure you and your students are ready to hit the ground running.

Learn More

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

DVD for Cengage’s Medical Assisting: Comprehensive Clinical and Administrative Skills

ISBN: 9781305875043
CENGAGE’S MEDICAL ASSISTING: COMPREHENSIVE CLINICAL AND ADMINISTRATIVE SKILLS is more essential than ever in today's rapidly evolving health care industry. Renewed focus on curriculum excellence, certification, and critical externships are all part of the performance criteria. Medical Assistants train in both clinical procedures and administrative tasks, including: Human anatomy, physiology, and pathology; Medical terminology; Keyboarding and computer applications; Recordkeeping and accounting; Coding and insurance processing; Laboratory techniques; Clinical and diagnostic procedures; Pharmacology; Medication administration; First Aid; Office practices; Patient relations; and Medical law and ethics. CENGAGE’S MEDICAL ASSISTING: COMPREHENSIVE CLINICAL AND ADMINISTRATIVE SKILLS provides future medical assistants with narrated, step-by-step video training in all of these key clinical and administrative skills. Contact your Learning Consultant for custom pricing.