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Cengage Advantage Books: Communicating with Credibility and Confidence 3rd Edition

Gay Lumsden, Donald Lumsden

  • Published
  • Previous Editions 2003, 1996
  • 368 Pages

Overview

This value edition is designed to increase students' confidence and credibility in communicating in a range of communication situations. The text integrates and applies the principles of effective communication common in all contexts by first developing the basic skills common to every type of oral communication and then showing how to adapt these skills to each type of interaction, culminating in effective presentation of formal speeches. Ethics, adaptation, diversity, and critical and creative thinking are common threads throughout all discussions (which include well-developed coverage of theory and research findings), with skill-building exercises and activities designed for individual, dyadic, and group work.

Gay Lumsden, California State Polytechnic University, San Luis Obispo

Donald Lumsden, California State Polytechnic University, San Luis Obispo

Part I: UNDERSTANDING COMMUNICATION.
1. Communication Dynamics: Exploring Concepts and Principles.
2. Your Communication: Developing Credibility and Confidence.
3. Perception and Thought: Making Sense.
Part II: CREATING DIALOGUE.
4. Listening and Questioning: Negotiating Meanings.
5. Nonverbal Communication: More than Words Can Say.
6. Verbal Communication: Connecting with Language.
Part III: BUILDING INTERPERSONAL RELATIONSHIPS.
7. Relationship Climates: Creating Communication Environments.
8. Personal Relationships: Growing with Another.
9. Professional Relationships: Transacting for Success.
Part IV: COMMUNICATING IN GROUPS AND TEAMS.
10. Groups and Teams: Communication and Leadership.
11. Problem Analysis and Decision Making: Achieving Group and Team Goals.
Part V: SPEAKING TO PUBLIC AUDIENCES.
12. Research and Development: Creating Public Speeches.
13. Rehearsal and Delivery: Speaking to Audiences.
14. Public Presentations: Speaking to Inform.
15. Public Presentations: Speaking to Persuade.
Glossary.
End notes.
Index.

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Traditional eBook and Print Options

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  • ISBN-10: 0495003859
  • ISBN-13: 9780495003854
  • Bookstore Wholesale Price $90.00
  • RETAIL $119.95