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Overview

With website-based videos showing chapter concepts in real-world practice, the eighth edition of best-selling AN INTRODUCTION TO HUMAN SERVICES offers a uniquely practical and comprehensive introduction to the human services profession. Drawing on the authors' extensive experience as practitioners, educators, and researchers, the text defines human services, reviews the historical development of the field, provides a practical overview of the profession, and emphasizes the skills needed to succeed as a human services practitioner. The book provides a solid grounding in such fundamental concepts as serving the whole person, using an interdisciplinary approach, interacting with helper and client, preparing generalists, and empowering clients. Every chapter includes detailed case studies to highlight the practical applications of key concepts and prepare students to effectively address issues they are likely to encounter as helping professionals. In addition, the videos-viewable online in CourseMate, access to which is included with the text-add compelling demonstrations by skilled professionals to illustrate basic concepts. CourseMate also includes an interactive eBook, the MindTap™ Reader.

Marianne R. Woodside, University of Tennessee, Knoxville

Marianne Woodside, Professor Emerita, was affiliated with the Human Services, Mental Health Counseling, and Counselor Education programs at the University of Tennessee, Knoxville. She taught introduction to human services, case management, methods of helping, and foundations of counselor education, and supervises practicum and internship. Her primary research interests are international human services, human service education, and case management. Dr. Woodside has served on the editorial boards for Journal of Human Service Education, American Association for Counseling and Development Journal, and Tennessee Counseling Journal. Additionally, she served as vice-president of regional development and secretary of the National Organization for Human Services Education. Dr. Woodside has published a wide range of journal articles and has an extensive record of presentations at national and international meetings. Her many awards include the Distinguished Recognition Award from the Council for Standards in Human Service Education, the Professional Development Research Award from the National Organization for Human Services Education, the Helen B. Watson Outstanding Faculty Research Award, and the Educator's Hall of Honor Award. With Tricia McClam, Dr. Woodside is co-author of AN INTRODUCTION TO HUMAN SERVICES (9th Ed.), AN INTRODUCTION TO HUMAN SERVICES: CASES AND APPLICATIONS (8th Ed.), GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY (5th Ed.), PROBLEM SOLVING IN THE HELPING PROFESSIONS, HELPING PROCESS: ASSESSMENT TO TERMINATION, and INTERVIEWING: WHAT STUDENTS WANT TO KNOW. Dr. Woodside also wrote INTERNSHIP IN HUMAN SERVICES: HELPING STUDENTS FIND THEIR WAY (Sage).

Tricia McClam, University of Tennessee, Knoxville

Tricia McClam, Professor Emeritus, was affiliated with the graduate programs in Mental Health Counseling (M.S.) and Counselor Education (Ph.D.) at the University of Tennessee, Knoxville. She also taught for over 10 years in the undergraduate Human Service Program. Among the courses she taught are Cross Cultural Counseling, Formal Measurement, Basic Counseling Skills, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam has served as editor of International Education and co-editor of Human Service Education, both refereed journals. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education, the Dean's Award for Service, a Certificate of Appreciation from the Council for Standards in Human Service Education, and the Miriam Clubok Award from the National Organization for Human Service Education. With Marianne Woodside, Dr. McClam is co-author of INTRODUCTION TO HUMAN SERVICES (9th Ed.), AN INTRODUCTION TO HUMAN SERVICES: CASES AND APPLICATIONS, GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY (5th Ed.), PROBLEM SOLVING IN THE HELPING PROFESSIONS, HELPING PROCESS: ASSESSMENT TO TERMINATION, and INTERVIEWING: WHAT EVERY STUDENT WANTS TO KNOW.
  • Every chapter has been thoroughly revised and updated to reflect the latest research, new ideas in theory, leading innovations in practice, important influences on human services, and new challenges and special issues facing today's practitioners. For instance, there's coverage of the Affordable Care Act, technology (including related ethical issues), the effects of the global economic recession on the field, the international dimension of human services, and changes in service delivery (e.g., online group counseling, increased services to veterans).
  • Sections on diversity (based on the 2010 Census Reports), aging, counseling culturally different clients, evidence-based practice, community-based services, and psychopharmacology are updated.
  • New sections discuss wraparound services as part of community-based services, the changing workplace, current issues facing the public health sector (i.e., natural disasters, obesity), the wellness/strengths-based model, the feminist perspective and the nature of power and authority, and motivational interviewing.
  • Updated vignettes throughout the book reflect current issues and human service practice. Readings, questions, and references are also updated.
  • Excerpts of primary source material offer a useful first-hand perspective as well as suggestions for additional information, making it simple to integrate other books, electronic materials, and media resources into course activities to match your students' unique interests.
  • End-of-chapter “Want to Know More?” features give students a variety of resources to further explore concepts and issues related to that chapter.
  • A comprehensive suite of instructor's resources helps faculty easily prepare for the course. They include chapter objectives, summaries, PowerPoint® slides, outlines, test bank, as well as activities and questions that assist students in reading, reviewing, and applying concepts.
  • Providing real-world illustrations for every chapter, videos (viewable on CourseMate) demonstrate chapter concepts in action. Segments vary from vignettes about clients and helping strategies to professionals and the challenges they encounter in their work.
  • Cutting-edge cases and applications illustrate key ideas and provide a number of practical ways for students to apply concepts and strategies introduced in the text to real-world scenarios. Case studies illustrate each human service delivery model, while a special concluding case study integrates all three models. In addition, the expansive human service model includes a strengths perspective.
  • An engaging and enjoyable read, this student-friendly text delivers a comprehensive introduction to the human services field and the essential skills students need to succeed as working professionals. It accurately documents the rapidly evolving environment in which human services are delivered, covering such key topics as shifting demographics, developing technologies, and common day-to-day challenges students are likely to face in their careers.
  • Each chapter includes chapter objectives, multiple detailed real-world case studies with focus questions, lists of key terms, a summary of important “Things to Remember,” and suggested readings for further information-all designed to make instruction more effective and facilitate student learning.
  • The text's international perspective provides valuable insight into today's global environment. In-depth coverage of increasingly important diversity issues is also integrated throughout.
Part I: DEFINING HUMAN SERVICES.
1. An Introduction to Human Services.
2. A History of Helping.
3. Human Services Today.
4. Models of Human Service Delivery.
Part II: CLIENTS AND HELPERS IN HUMAN SERVICES.
5. The Client.
6. The Human Service Professional.
Part III: THE PRACTICE OF HUMAN SERVICES.
7. The Helping Process.
8. Working Within a System.
9. Professional Concerns.

Textbook Only Options

Traditional eBook and Print Options

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  • STARTING AT $158.49

  • ISBN-10: 1285749901
  • ISBN-13: 9781285749907
  • Bookstore Wholesale Price $121.25
  • RETAIL $160.95

  • ISBN-10: 1285749928
  • ISBN-13: 9781285749921
  • Bookstore Wholesale Price $148.25
  • RETAIL $199.95

"A great text for introductory courses. It covers pertinent information without overwhelming a student with too much in-depth information or concepts too advanced at this early stage in their academic studies."

"The text is an excellent overview to the field for the student and [an] extremely useful game plan for the instructor of the course."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Online Instructor's Manual

ISBN: 9781285752617
The instructor's resource manual (IRM) contains a variety of resources to aid instructors in preparing and presenting text material in a manner that meets their personal preferences and course needs. It presents chapter-by-chapter suggestions and resources to enhance and facilitate learning.

Online Test Bank

ISBN: 9781285752655
Available to adopting instructors, the Test Bank includes multiple-choice, true/false, and essay questions for each chapter of the text.

Online PowerPoint®

ISBN: 9781285859002
These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage using images, figures, and tables directly from the textbook.

Cengage Learning Testing, powered by Cognero Instant Access for Woodside/McClam's An Introduction to Human Services

ISBN: 9781285978932

Student Workbook (Case plus App)

ISBN: 9781285759517
This hands-on work-text equips students with a practitioner perspective through realistic cases about the profession of human services. Students study and apply concepts using cases, quizzes, and questions that encourage them to reflect upon their own understandings of the concepts. Each chapter begins with a focus issue, followed by case and summary sections, case questions, self-assessments, and case comments.

CourseMate, 1 term (6 months) Instant Access

ISBN: 9781285752488
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated eBook, quizzes, flashcards, videos, and EngagementTracker-a first-of-its-kind tool that monitors student engagement in the course. The accompanying instructor website offers access to password-protected resources such as an electronic version of the instructor's manual and PowerPoint® slides.

FOR STUDENTS

Student Workbook (Case plus App)

ISBN: 9781285759517
Using realistic cases about the profession of human services, this insightful work-text equips you with a true practitioner perspective. Cases, quizzes, and questions encourage you to reflect upon your own understandings of the concepts. Each chapter begins with a focus issue, followed by case and summary sections, case questions, self-assessments, and case comments.

CourseMate, 1 term (6 months) Instant Access

ISBN: 9781285752488
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook and chapter-specific learning tools including flashcards, quizzes, videos, and more in your CourseMate. Go to CengageBrain.com.