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A+ Guide to Software 9th Edition

Jean Andrews

  • Published
  • Previous Editions 2013
  • 816 Pages
Starting At 100.00 See pricing and ISBN options

Overview

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to Software, Ninth Edition closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-902 certification exam. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. The new edition features more coverage of security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes, online labs and the optional MindTap that includes labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician.

Jean Andrews,

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
  • Extensive updates to reflect the new organization and content of the CompTIA A+ certification exams help students prepare for success on the 220-902 exam.
  • Increased coverage of security provides basic knowledge of information security as it becomes a growing concern for IT professionals.
  • More extensive coverage of mobile devices allow learners to know how to support and secure mobile devices.
  • More coverage of security, basic cloud computing, and virtualization topics are featured, including security virtual machines, VPNs and VYOD, SaaS, IaaS, Paas, resource pooling, and rapid elasticity.
  • New coverage of Linux and Mac OS provides basic knowledge of Linux commands and Mac OS features for all IT support people.
  • Includes topics new for the 220-902 exam, such as Microsoft® Windows® 8/8.1, light coverage of Linux and Mac OS, Linux commands, troubleshooting Linux, Mac OS startup and errors, basic cloud concepts, mobile operating systems (Android, iOS, and Windows) mobile security, synchronizing data and troubleshooting theory and applications.
  • An extensive collection of supplemental resources to help enhance teaching and learning. Highlights include innovative instructional and course management tools, interactive activities and study guides, and online material for reinforcement and enrichment.
  • Special icons and features throughout the text make it easy to identify software content covered on the CompTIA A+ 220-902 certification exam allowing students to focus their efforts effectively when reviewing for the exams.
  • Learning tools and special features help students master the material, including Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.
  • A unique A+ Table of Contents allows students to quickly identify hardware topics relevant to the CompTIA A+ exams and determine where those topics are covered within the text.
1.Survey of Windows Features and Support Tools.
2. Installing Windows.
3. Maintaining Windows.
4. Optimizing Windows.
5. Supporting Customers and Troubleshooting Windows.
6. Troubleshooting Windows Startup.
7. Connecting to and Setting up a Network.
8. Supporting Mobile Operating Systems.
9. Windows Resources on a Network.
10. Security Strategies.
11. Virtualization, Linux, and Mac OS X.
Appendix A: Safety Procedures and Environmental Concerns.
Appendix B: Entry Points for Windows Startup Processes
Appendix C: CompTIA A+ Acronyms.
MindTap
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1305944658
  • ISBN-13: 9781305944657
  • Bookstore Wholesale Price $100.00
  • RETAIL $100.00

Digital Access + Print — Flexible Value

Recommended and most popular

  • ISBN-10: 1337192627
  • ISBN-13: 9781337192620
  • Bookstore Wholesale Price $164.25
  • RETAIL $218.95

Textbook Only Options

Traditional eBook and Print Options

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  • STARTING AT $41.49

  • ISBN-10: 1337337900
  • ISBN-13: 9781337337908
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  • ISBN-10: 1337684376
  • ISBN-13: 9781337684378
  • Bookstore Wholesale Price $89.25
  • RETAIL $118.95

  • ISBN-10: 1305266501
  • ISBN-13: 9781305266506
  • Bookstore Wholesale Price $111.75
  • RETAIL $148.95

“I like the overall organization of the material and the inclusion of the more hands-on material in the chapters. This is basic information but it is presented in a nice order and is easy to read.”

“I think the addition of tablets/mobile devices is a large strength of the chapter and imagery is nice. Students learn with images and descriptions so I think this is done nicely.”

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Instructor's Companion Web Site

ISBN: 9781305266629
Everything you need for your course in one place! This collection of product-specific lecture and class tools is available online via the instructor resource center at www.cengage.com/login. You'll be able to access and download materials such as PowerPoint presentations, images, instructor’s manual, videos, and more.

Lab Manual for Andrews' A+ Guide to Software, 9th

ISBN: 9781305266568
The Laboratory Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

Cengage Learning Testing, powered by Cognero®, 2 terms (12 months) Instant Access

ISBN: 9781305271005
Cengage Learning Testing, powered by Cognero® is a flexible, online system that allows you to import, edit, and manipulate content from the text’s test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

LabConnection, 2 terms (12 months) Instant Access

ISBN: 9781305267534
LabConnection® provides lab simulations, interactive exercises and deep remediation capabilities. It can be used as a virtual lab and homework assignment tool. LabConnection supports and ties back to Cengage Learning’s A+ Guide to Software, Ninth Edition textbook and CompTIA’s A+ 220-902 Exam. The system is designed for instructor-led or distance learning course. LabConnection is available as an online version, DVD version and institutional versions, with full learning management capabilities.

FOR STUDENTS

Lab Manual for Andrews' A+ Guide to Software, 9th

ISBN: 9781305266568
The Laboratory Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

LabConnection, 2 terms (12 months) Instant Access

ISBN: 9781305267534
LabConnection® provides lab simulations, interactive exercises and deep remediation capabilities. It can be used as a virtual lab and homework assignment tool. LabConnection supports and ties back to Cengage Learning’s A+ Guide to Software, Ninth Edition textbook and CompTIA’s A+ 220-902 Exam. The system is designed for instructor-led or distance learning course. LabConnection is available as an online version, DVD version and institutional versions, with full learning management capabilities.