Overview

This step-by-step, highly visual text provides students with a comprehensive introduction to managing and maintaining computer software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO SOFTWARE closely integrates the Computing Technology Industry Association (CompTIA) A+ Exam objectives to prepare students for the software portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare students for success as a professional PC repair technician.

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What's New

  • Extensive updates to reflect the new organization and content of CompTIA's A+ certification exams, helping students to prepare for success on the software portions of both the 220-801 and 220-802 exams.
  • Covers essential topics and techniques related to PC software, including customer service, operating systems, mobile devices, security, and troubleshooting.
  • Chapters have been reordered and reorganized to better reflect the needs and knowledge of today's learners. Within each chapter topics are organized to support progressive, hands-on learning; practical projects are integrated throughout; and material not relevant to current exam standards has been removed or minimized.
  • Photos, screen shots, and illustrations have been updated throughout the text to reflect current operating systems and interfaces, making it easier for students to connect chapter material to the software they will encounter in their professional careers.
  • Features coverage of new topics for CompTIA's A+220-802 exam, such as Microsoft® Windows® 7, remote network installations, tablet PC settings, cellular network connections, mobile operating systems, and troubleshooting theory and applications.

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