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Supporting Windows 8: Featuring the Latest Windows 8.1 Release 2nd Edition

Jean Andrews

  • Published
  • Previous Editions 2011, 2008, 2007
  • 1344 Pages

Overview

SUPPORTING WINDOWS 8 is an essential resource for current and aspiring PC repair technicians who need to know up-to-date information on how to support the latest Windows operating systems.This Microsoft® Windows® 8 supplement is designed to use in conjunction with A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, Eighth Edition, or A+ GUIDE TO SOFTWARE, Sixth Edition. Wide-ranging and highly practical, the text provides thorough coverage of the differences between Windows 8, 7, and Vista; how to install and maintain Windows 8; and tools for troubleshooting network connections. The text also examines security tools and techniques relevant to Windows 8 and explains how to troubleshoot startup errors and slowdowns. Labs for each chapter focus on support tools and techniques for Windows 8 that differ from 7 and Vista.

Jean Andrews,

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
  • Designed for use with A+ Guide to Managing and Maintaining Your PC, Eighth Edition, or A+ Guide to Software, Sixth Edition, this reader-friendly text provides an easy way to seamlessly integrate Microsoft® Windows® 8 content into courses on PC repair or related topics.
  • Lab activities included in every chapter emphasize key differences between Windows 8, Windows 7, and Windows Vista in order to prepare readers to provide PC service or repair for machines running any of these common operating systems.
  • The text includes detailed, up-to-date information on Windows 8 and its use in real-world scenarios, providing valuable insights and guidance to prepare PC support technicians for success on the job.
  • Special features are included throughout the text to enhance learning and encourage mastery, including highlighted key terms, "Reviewing the Basics," "Thinking Critically," "Hands-On Projects," and "Real Problems, Real Solutions."
  • Full-color screenshots and step-by-step instructions guide the reader through the process of setting up and managing a Windows 8 computer system.
1. USING WINDOWS 8.
What's New with Windows 8. Getting Around the Windows 8 Interface and the Windows Desktop.
2. INSTALLING WINDOWS 8.
Installing Windows 8. Installing and Using Virtual Machines with Client Hyper-V.
3. MAINTAINING AND TROUBLESHOOTING WINDOWS 8.
Maintaining Windows 8. Tools for Troubleshooting Windows 8.
LABS FOR CHAPTER 1: USING WINDOWS 8.
Lab A.1: Install a Windows 8 App and Manage the Start Screen.
Lab A.2: Use Task Manager.
Lab A.3: Use a Microsoft Account and SkyDrive.
Lab A.4: Use the Main and People Apps.
LABS FOR CHAPTER 2: INSTALLING WINDOWS 8.
Lab B. 1: Use the Windows 8 Upgrade Assistant.
Lab B.2: Perform a Clean Installation of Windows 8.
Lab B. 3: Upgrade to Windows 8.
Lab B. 4: Update to Windows 8.1.
Lab B. 5: Use Client Hyper-V to Manage a VM.
LABS FOR CHAPTER 3: MAINTAINING AND TROUBLESHOOTING WINDOWS 8.
Lab C.1: Gather and Record System Information.
Lab C.2: Protect Against Malware.
Lab C.3: Use the Problem Steps Recorder.
Lab C.4: Explore Tools to Solve Windows 8 Startup Problems.
Lab C.5: Create and Use a Custom Refresh Image.
Lab C.6: Sabotage and Repair Windows 8.

Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 1285843061
  • ISBN-13: 9781285843063
  • Bookstore Wholesale Price $30.00
  • RETAIL $39.95

"These chapters are really good. They are very thorough, and written in a way that students can easily understand. Greatest strength for Chapter 1 is the extensive coverage of the Start Screen and how to use it to accomplish most tasks. Greatest strength for Chapter 2 is the variety of troubleshooting tools available, and easy explanations on how to use them."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Lab Manual

ISBN: 9781133135104
The LabManual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

Instructor's Resource CD-ROM

ISBN: 9781133135111
The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

LabConnection Standard Enterprise Solution for A+ Guide to Managing and Maintaining Your PC

ISBN: 9781133728191
With powerful computer-based exercises, simulations and in-depth remediation capabilities, LabConnection™ provides a uniquely integrated supplement to hands-on A+ PC Repair courses, and can be used both as a virtual lab and homework assignment tool. The system provides automatic grading and student record maintenance. LabConnection supports Cengage Learning's A+ Guide to Managing and Maintaining Your PC textbook and the CompTIA's A+ certification exams, and offers students remediation towards both. LabConnection is also available on DVD.

CourseMate 2 terms (12 Months) Instant Access

ISBN: 9781133135524
Many of our print offerings are also available in digital formats on www.CengageBrain.com. This eBook will contain downloaded chapter PDFs of the entire book for viewing on your computer with highlighting and search capabilities.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135494
Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's PC Repair] CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. [PC Repair] CourseMate goes beyond the book to deliver what you need!

Instructor's Resource CD-ROM

ISBN: 9781133135296
The Instructor Resources commonly includes PowerPoint presentations for each core textbook chapter, computerized test bank, Instructor's Manual, and other text-specific resources.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135463
Interested in a simple way to complement your text and course content with study and practice materials? Cengage Learning's [PC Repair] CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. [PC Repair] CourseMate goes beyond the book to deliver what you need!

ExamConnection 1 term (6 months) Instant Access

ISBN: 9781305662988
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative instructional tools, interactive exercises and activities, and online study guides—this proven text offers students an ideal way to prepare for success as a professional PC repair technician.

FOR STUDENTS

Lab Manual

ISBN: 9781133135104
The Lab Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

LabConnection Standard Enterprise Solution for A+ Guide to Managing and Maintaining Your PC

ISBN: 9781133728191
With powerful computer-based exercises, simulations and in-depth remediation capabilities, LabConnection™ provides a uniquely integrated supplement to hands-on A+ PC Repair courses, and can be used both as a virtual lab and homework assignment tool. The system provides automatic grading and student record maintenance. LabConnection supports Cengage Learning's A+ Guide to Managing and Maintaining Your PC textbook and the CompTIA's A+ certification exams, and offers students remediation towards both. LabConnection is also available on DVD.

CourseMate 2 terms (12 Months) Instant Access

ISBN: 9781133135524
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135494
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

CourseMate, 2 terms (12 months) Instant Access

ISBN: 9781133135463
Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

ExamConnection 1 term (6 months) Instant Access

ISBN: 9781305662988
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician.