Management
- Overview
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- About the Author
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- Table of Contents
Table of Contents
1. New Roles, Directions, and Issues in Public Human Resource Management
Introduction to Reading
Reading: Changing Roles for Human Resources Professionals, Sally Kraus Marshall and Marylou Whelan
Trends in Human Resource Management
Public and Nonprofit Sector Differences
Values in Public HRM
The Role of Human Resource Management in Organizations
Organizational Location of the Human Resources Function
2. The Changing Work Environment
Introduction to Reading
Reading: Beyond Civil Service: The Changing Face of Public Personnel Management, Donald E. Klingner and Dahlia Bradshaw Lynn
Reading: Workforce Reductions--Downsizing Strategies Used in Selected Organizations: Report to Congressional Committees, the U.S. General Accounting Office
Reading: Workforce 2000 Executive Summary, William B. Johnston and Arnold C. Packer
Reinvention, Alternative Service Delivery, and the HRM Function
Downsizing
Changing Demographics
The Impact of Technology
3. Development of Civil Service Systems in the United States
Introduction to Reading
Reading: Americanizing a Foreign Invention: The Pendleton Act of 1883, Paul P. Van Riper
The Context of Public Personnel in the United States
The U.S. Political System and Human Resource Management
The Evolution of the Federal Civil Service System
4. Rights, Restrictions, and Laws of the Public Workplace
Introduction to Reading
Reading: What Every Public Personnel Manager Should Know About the Constitution, David H. Rosenbloom
Constitutional Rights in Public Employment
Equal Opportunity, Affirmative Action, and Diversity in the Public Workplace
Ethical Considerations and Gay Rights
5. Labor-Management Relations in the Public Sector
Is There Still a Need for Labor Unions?
The Rise and Fall of Union Membership
Why Employees Join Unions
A Short History of Labor Relations
The Legal Environment of Unions
Public Sector Labor Relations
Collective Bargaining
Bargaining Style
Introduction to Reading
Reading: Working Together for Public Service: Executive Summary from the U.S. Department of Labor
6. Strategic Planning for Human Resources
Introduction to Reading
Reading: Strategic Human Resource Management, James L. Perry
Introduction to Planning
Strategic Planning Script
Strategic Human Resource Management
7. Job Design, Analysis, and Classification
Introduction to Reading
Reading: Sources of Measurement Error and Gender Bias in Job Evaluation, Jonathan Tompkins
Analysis and Classification in Context
Analysis and Classification in Human Resource Management
Job Analysis
Position Description
Job Evaluation
Job Classification
Implications of Job Analysis, Evaluation, and Classification
Job Design
8. Recruitment and Selection
Introduction to Reading
Reading: Hiring in the Public Sector: "Expediency Management" or Structural Reform? Carolyn Ban
Overview of Recruitment and Selection
Recruitment
Selection Process
Completing the Process
9. Salary and Wage Management
Introduction to Reading
Reading: Are Public Employers Ready for a "New Pay" Program? Howard Risher
Types of Pay Systems
The Importance of Compensation
Salaries in the Public Policy Process
Traditional Systems of Compensation
Broadbanding: Simplifying Pay Schedules
Merit Pay: Linking Pay to Performance
Skill-Based and Competency-Based Pay: Linking Pay to Knowledge
Gainsharing and Team-Based Performance Pay Programs
10. Benefits
Introduction to Reading
Reading: An Overview of Benefits for the Public Sector: Not on the Fringes Anymore, Dennis M. Daley
Overview
Key Differences Between Public and Private Benefits
Major Benefits Programs
Work-Life Programs as a Management Tool
Challenges to the Administration of Benefits
11. Performance Management
Performance Appraisal Techniques
Reflections on Performance and Productivity
Introduction to Reading
Reading: Using Performance Measurement in Human Resource Management: A Survey of U.S. Counties, Evan Berman, Jonathan West, and XiaoHu Wang
Performance Management Systems
Doing It Right: Effective Performance Appraisal
Technology and Performance Management
12. Human Resource Training and Development
Introduction to Reading
Reading: Executive Summary of Leadership for Change, Ben L. Erdreich and Antonio C. Amador
The Need for Human Resource Development
Public and Nonprofit Budgets and HRD
Human Resource Development Strategies
Employee Training
Training Phases
HRD Practices in Government
Examples of Training Topics
13. Discipline and Termination of Public Employees
Introduction to Reading
Reading: Discipline and Deselection in the TQM Environment, Edward Seidler
Performance Management or Discipline?
Rights and Responsibilities and Due Process
Emerging Concerns and Considerations
14. Developing a Policy and Procedure Manual
Introduction to Reading
Reading: The Risk Management Dilemma, Richard J. Zeckhauser and W. Kip Viscusi
Why Do We Need Rules?
Policies: A Means to Control or Facilitate?
New Policies for an Evolving Workplace
Practical Approaches to Policy Development
Ethical Considerations in Policy Development and Application
15. New Roles and Competencies for Human Resource Management
Introduction to Reading
Reading: What Human Resource Practitioners Need to Know for the Twenty-First Century, W. Warner Burke
New Roles and Competencies
Emerging Roles
Executive Core Qualifications
Using the Competency Model
Case Appendix
1. City of Franklin versus AFME
2. Conflicting Perceptions: "I'm Afraid to Work with Him"
3. Downsizing at the Ada County Highway District
4. A Family and Medical Leave Act Puzzler
5. Flextime
6. Governor Pat Ronage's Hiring Freeze
7. Helping Hands
8. Liberty Police Department
9. Negotiator's Dilemma
10. A Quandary over Accepting the Job
11. Radicals in the Rank-and-File
12. Salary Compression at State University
13. The Scheduling Software Case
14. Three Strikes and You're Out!